Question about Canon imageRUNNER 5570 Copier

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Unable to send a print job to the device.

We recently received a used Canon iR5570. We installed the device, and setup a print queue on our print server. We are using DNS. And we manually configured the network settings on the device. The network settings were confirmed via the copier web interface. When sending a print job to the copier the print job shows up on the server print queue, but never shows up on the device. We are able to scan documents to a network folder from the device. We believe the previous owners used the device as a network printer as well as a copier/scanner. Why can't we print?

Posted by stevmn on

  • Sharmila May 10, 2013

    just to clarify I can print to the 'Store' secure 'Mailbox' through a Windows based Laptop but not the Apple Airbook.

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3 Answers

Anonymous

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I know what your problem is phone 07764303923

Posted on Feb 14, 2008

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Anonymous

Check your bootrom version. If it ends in a C rather than an N it does not have the Multi PDL print kit installed.

Posted on Nov 08, 2007

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Bleddyn Jones

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Have you installed the relevant printer driver? The UFR version should suffice.

Posted on Oct 06, 2007

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I find the ip of my Copier Canon imageRUNNER 550, I love to network so that I print, I can do, thanks


Windows XP (also Windows 2000/NT4):

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  2. On the left side of the window, in the Printer Tasks section, click on the link for Add a Printer.
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