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Posted on May 03, 2009
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Broken plastic teeth

I inadvertently shredded a piece of unopened junk mail into the shredder not realizing they had included a nickel in the envelope. I believe the coin broke a couple of the plastic teeth and the sound is horrid and the shredding power is minimal. Any ideas??

1 Answer

Yuk-Wa Chan

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  • Expert 133 Answers
  • Posted on May 23, 2009
Yuk-Wa Chan
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Joined: May 19, 2009
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I suggest you just go buy a new shredder, otherwise, if you really want to fix it. That would cost you more then you go buy a new shredder.

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My shredder won't shred

If the motor will not run, then probably there's paper clogged in the shredder. Turn over the shredder, after unplugging the power cord, and remove the papers.

If the motor will run but not shredding any paper, then the drive gear has broken teeth. This is not usually worth fixing.
Hope this helps.
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Damaged shredding teeth on roller

I don't believe the parts cost, if available would be less than a new shredder if this is a home office model. Look on craigslist, Ebay or whatever for a new one. My advice, get one that can take at least 8 - 12 sheats and cross cuts. * is basically an envelope with 3 trifold pieces. Not very much unless you open all your personalized junk mail.
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Tried to clean some shredded paper in the shred area that was stuck, and now shredder won't work.

Disconnect the shredder Turn the top unit over to reveal the 'teeth' With a pair of needle-pointed pliers or cosmetic tweezers gently pick out the pieces of paper that you can see. You'll probably notice that there was some self-adhesive label material included (that seems to cause jamming more than staples!
Hope this helps.
Peter
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My shredder won't continuously shred a piece of paper. I have to reverse it then turn it on again multiple times to shred just one piece of paper. Can I fix this?

If it is a x-cut shredder try oiling ( with a lightweight shredder oil ) onto a sheet of paper then shredding the sheet of paper to get the oil down into the cutting teeth....also try cleaning the "eyes" which are in the middle were you insert the paper..( they may be dirty.)
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The shredder is making a thumping noise like something is out of whack. Tried lubricant and running back and forth. It still thumps.

Common problems.
Jammed paper.

When sherdding paper that has any type of adheasive or glue, such as junk mail advertisments, the glue gets stuck on the blades.
FIX:
1 - UNPLUG
2 - remove top cover
3 - using a small screwdriver or other pointed small object, carefully clean out
the blade paths of jammed paper. Typically there is a cylinder of blades on the underside that does the shredding.
4 - be careful not to damage or PRY the blades, just enough pressure to get the paper out.
5 - dont use oil or lubricants, they can GUM up the blades.
6 - assemble

Give it a try.
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Runs in reverse, but no on auto.

check and see if there is a jam of paper inside the unit or around the sensors

If you need further help, reach me via phone at https://www.6ya.com/expert/david_eb7ea98642566cc6

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Paper Shredder blades do not turn, even though motor is running

yes, it's the plastic gear that's shredded in this shredder. the drive gear on the motor is metal, as are the gears attached to blades. between is a single plastic gear which is chewed up the instant resistance is great enough. fabulous engineering. not a difficult fix, but where does one find the replacement part?
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Jammed shredder

try shredding a old card, carefully but forcibly push the jammed plastic strip through the teeth.
might be faulty alignment of teeth, a factory defect!
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The auto switch is stuck. Feed more paper in it to clear it, and kick once for me. The shredder has a paper jam. You can try 3 or more sheets at one time to clear it. Also try 'paper shred oil'. You can buy it at Office Depot or Office Max.
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Random Running

sounds like a malfunctioning input sensor
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