Frigidaire GLTF2940ES Front Load Washer Logo
Posted on Oct 05, 2007
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Fabric softner Everytime I put fabric softner in the dispenser it never drains during the wash and stays in the dispenser. What am I doing wrong?

  • 2 more comments 
  • Anonymous Mar 15, 2014

    How do I properly put fabric softner into my Roper washing machine?

  • Anonymous Mar 15, 2014

    My fabic softner flows right out of the bottom of the dispenser on my Roper washing machine what is the proper way to use this dispenser?

  • Anonymous Mar 16, 2014

    kenmore elite does not dispense fabric softner

  • Anonymous Mar 19, 2014

    Will not despense fabric softner

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1 Answer

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  • Master 5,911 Answers
  • Posted on Oct 06, 2007
Anonymous
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Remove the dispenser tray. Inspect the area just above the fabric softener portion of the dispenser. There should be a series of holes where water feeds into the tray during the rinse cycle. Sometimes these holes become clogged with fabric softener residue. If the holes are clogged, water will never dispense the fabric softener out and it will stay in the tray. If you take some cotton swabs and meticulously clean all the holes out, I bet your problem will go away. Let me know if this was helpful to you.

  • CJ Kirby Jun 27, 2015

    I'm having the same issue. Fabric softener not being dispensed at all. Took apart and cleaned well, still not dispensing. Could it be something else?

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The softner not getting drained only the soap is getting used

Where are you putting the fabric softener and when do you put it in? If your washer has a fabric softener dispenser, use it at the start of your wash. Leave the lid closed until cycle is completed. No dispenser? Pour diluted fabric softener in the rinse cycle or the second time water fills the washer.
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Manually: If you're adding fabric conditioner by hand, be sure not to add it during the wash cycle. The washcycle will clean away much of the softener, so add it during the rinse cycle. Also, try to avoid direct contact with fabrics to avoid stains; instead, pour Downy into the deeper pockets of water.

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Thanks for choosing FixYa and welcome. You need to make sure your hose is cleaned on the bottom of the dispenser. It is probably clogged.
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The fabric softner will not go into the washing machine,it stays in the fabric softner dispenser during the entire wash cycle, thanks for your help

Can't help ya, as mine is doing the same thing. Not so much none of it, but there is always some left over in the f.s. compartment. I have tried adding water, but there is still some left over. It dries, and gets gummy. Every so often, I remove the drawer and clean it off.
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Water collects in the fabric softner dispenser during in the washing and doesn't drain. We have to pour it out vbefroe washing the next load.

Take the dispenser out the washer and clean it very good.
Pull the caps off and make sure no fabric softner is hanging around the hole. The unit uses a siphon effect to drain the compartments.
It's normal to have some water left over tho. Just not full of water.
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Run some vinger through it. Fabric Softner leaves a filmy residue that can clog it up.
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I'm sure you heard a small motor running from time to time during a cycle. That moves an "arm" which sends water to the different chambers during a cycle. Fabric softener is dispensed when water goes to that chamber and dilutes the fabric softener. That chamber then empties by a siphoning action.
If you want to narrow down the problem a little to help trouble shoot -- put some wet rags in and run the Rinse and Spin cycle with some fabric softener. If the softener is not dispensed, then you know that the water isn't being sent to that chamber properly.
If you are intrepid enough to take the top off your washer, do that and see if the arm appears to be moving during a normal cycle. Maybe the arm got dislodged or broken during the move.
If water isn't being diverted properly, I think this calls for a real repair person.
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