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Question about Jenn-Air JBR2088HES Stainless Steel Bottom Freezer Refrigerator

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Refrigerator Jenn Air, freezer at bottom. ice keeps building up in freezer, then it doesn't get cold up top.

Posted by Zurilayla on

  • Anonymous Dec 18, 2007

    refrig supplier installed something on ea side of the freezer drawer and this has cured our frost problem

  • Donna118 Jun 16, 2008

    The freezer air vents keep frosting over and fridg is warm !! Only 3yrs old...help

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Anonymous

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If the ice build up is only on the back panel of the freezer then you have a defrost problem. Most likely a defrost thermostat or control board/timer. If frost build up is around the walls of the freezer then warm air is getting into the freezer. Most likely cause of this would be gaps in or torn door gasket or door alignment. In some cases the door was left cracked open. If gasket and door alignment is ok remove the frost and see if it comes back.

Posted on Oct 05, 2007

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As others have noted, the solution is counter-intuitive but easy. The refrigerator keeps cold on this model by cold air coming over from the freezer side. So most likely it is ice blocking the freezer coils or the fan that moves the air. So turn off the freezer and defrost it. You will need to remove the big white plate on the back of the freezer (on the inside) to most effectively get the ice to melt. You can use a hair dryer for this, or just leave the freezer sitting with the door open for several hours.
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