Question about Maytag MFI2568AE Side by Side French Door Refrigerator

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Ice and water dispenser for Maytag H20 not working

Hello, I have a Maytag H20 and the ice/water dispenser is no longer working. I checked the ice maker and chute and it seems to be Ok. What happens is the ice dispenser will cycle itself, by that I mean the door flap right at the dispenser will open then shut, open then shut for about 5 minutes. It will then stop this but you are unable to get any ice or water from the dispenser. The open/shut behavior starts up again in about 5 or 10 minutes

Posted by dannav1 on

  • 18 more comments 
  • H2Oblues Nov 14, 2007

    My H2O ice dispenser flaps open and closed continuously and all the lights flash on the ice/water unit. 3 months out of warranty is going to cost $251.99 up front. It comes with a 1 year warranty on that part and a promise that is the most it will cost. The other option I could have chosen from the place I purchased it from (S**r*) was $65 service call to diagnose the problem and then any the cost of parts and any future labor to put in that part. I called parts and found out that the "high voltage control board" costs $189.49. Barely over a year old... what a lemon!

  • pugsley Nov 17, 2007

    The ice dispenser flap began to open and close repeated and the lights began to flash on and off. This would last for approx 20 minutes, ceasefor approx the same amount of time, and then repeat itself. This occurred last Sunday when no service centers were open for business. I called my place of purchase and schedule a service appt. for Tues. Late monday evening the flap issue and lights flashing issue stopped suddenly for i was unable to dispense water or ice. Early Tuesday morning i noticed that the freezer compartment was still working for the refrigirator part has stopped cooling. The repairman came and diagnosed that i need a "high voltage control board". He ordered one but unfortunately it wont be received for 14 days. Does this high voltage control board regulate the water/ice dispenser as well as the refrigerator portion? Or is the refrigiraotor not working a separate problem in and of itself? I purchased the unit in Oct of 2006. this is the third problem i have had with the unit. Will never purchase nor recommend a Maytag product to anyone.

  • jwkjwkjwk Nov 30, 2007

    I have the same problem with ice and water dispenser not working. The lights flash on and off, and the ice door is caught in a repetative opening and closing cycle. The H20 unit is less than two years old. Looks like other are having the same problem.

  • Lataustin Dec 09, 2007

    We arrived home last night from a Christmas party to the same scene described by the others. There was flashing lights and the ice chute continuously flapping open and closed. It was as if it was possessed. We are leaving for Hawaii in the morning for 10 days and reading that this seems to be a not uncommon problem was definitely disheartening. Maytag is closed today (Sunday) so I've scheduled an appointment online and having friends meet the repairman here. It seems that there was obviously a poor design that we're having to pay for. This should be on Maytag!

  • Anonymous Dec 11, 2007

    Same problem, no ice or water and the panel blinks, kind of appropriate for Christmas. I called Maytag, after I gave them my model number, serial number and date of purchase she politely asked when I would like to schedule service, I asked if it was covered even though my warranty expired 5 months ago, she said it would still be covered since it was a known problem.

  • Anonymous Dec 23, 2007

    same problem. our icemaker is possessed. it's Christmas time, and i am so worried about all of the food that i just purchased yesterday morning. i've called a service center twice and was told someone would call me back. nothing. i'll be on the phone bright and early with maytag tomorrow, but that makes it Christmas Eve. is there anyway to fix this or disconnect the icemaker so that i don't short something out and lose all of my food???? not to mention my sanity?

  • Anonymous Mar 12, 2008

    My Maytag refrigerator control panel began acting crazy this afternoon. The ice maker dispenser flap continues to open and close on its own and the lights are flashing on and off. Any suggestions?

  • Jondhall Mar 31, 2008

    Last night Sunday my fridge ice depenser door started flapping and the lights began blinking, Thius went on for thirty minutes I temporary solved the problem, I unplugged the fridge.



    When I plugged it back in it started again, it has now quit for the moment, but can not get any ice or water. I paid $2500.00 for this fridge and thought Maytag was a "top brand". It appears they might fix this for free as Fridge is out of warrranty only 18 months old. time will tell will be calling Maytag this morning. Wish me luck.

    Jon

  • Ben_KSZ Apr 07, 2008

    i am having the same problem, i just started the trouble shooting procedure. we called for service to see how much it is but would like to save some $ as this happened 1 year and 3 weeks after we bought it. Yes 3 weeks past warranty! ironic???

  • Anonymous Jun 05, 2008

    the dispenser is not working at all, nor the light is coming on. the refrigrator was bought 2 yrs ago. it was working 1/2 hr ago and suddenly stopped working. please advise

  • Anonymous Jun 15, 2008

    maytag h2o ice maker is not working. it is not blocked in the door. refrigerator is not yet two years old

  • rfoster2 Jun 17, 2008

    Unit two years old, same as reported by everyone else. One minute fine and the next with the flapping door. This unit has been a waste of money and you would be a fool to buy this unit. This is the second time I have had a similar problem. First time I unpluged for a short period and when turned back on the unit cycled fine until now. Too much money for these types of problems. They have a problem and they should have had a recall by now to fix all units before they fail in a customers home. Calling Maytag tomorrow

  • Ornerydad Jun 20, 2008

    I own Maytag ICE20 model# MFI2568AE, experiencing same problem many people are having - ice door flapping back and forth and LED panel blinking non-stop. The problem is 2 poor quality capacitors installed in the High-Voltage (HV) board. Call Maytag they will send a replacement board and give a ph# for a repair co. to install new HV board.

    Mine went out 6-14-08 my part arrived today (6-19-08) via FED-EX and repairman will be here 6-25-08 to install new HV board - installing it yourself voids any warranty. It's an inconvenience but Maytag is repairing it free and in my experience, as a stationary engineer, I doubt Maytag had any way of knowing the capacitors were faulty. I'm sure their supplier of HV boards is paying through the nose for this.

    In the mean time here's what worked for me to make it stop but not interrupt refrig/freezer from staying cold in the meantime. I ACCEPT NO RESPONSIBILITY FOR ANY DAMAGE OR INJURY THAT MAY RESULT FROM PERFORMING THE FOLLOWING STEPS - in today's lawsuit happy society i deem it necessary to relinquish myself from any and all responsibility.

    1- Unplug Refrigerator
    2- Remove spillguard
    3- Remove the two (2) 1/4" screws holding the ice/water dispenser in place.
    4- Slide plastic housing up and then out - carefully as to not break plastic clips
    5- Disconnect (as you're looking at the front of fridge) top left wire,
    this powers the ice/water dispenser and temp controls
    6- Re-install plastic housing
    7- Plug fridge back in

    You'll have no LED read out but temperatures should stay OK as this worked for me.

  • skillywee Jun 30, 2008

    Same problem as the others listed in this string. Dispenser panel lights flashing and the ice cube door opening and closing. Called Maytag and finally talked (after 2 tries) talked with a lady named Betty who handled the problem correctly. Set me up with a service technician and FEDEX'd the replacement HV Circuit Board to my house. All of this is at no charge. They are scheduled to replace the board on July 3rd.

  • Anonymous Jul 07, 2008

    Our 2-year old fridge did exactly the same thing at about 5:00 on a Saturday. I got a repairman to come out on Sunday, but he did not have the part. It is Monday, and he now has the part and will install it for $445.00. This seems incredibly high.

  • patti312 Jul 14, 2008

    Mine is the same age and started last night during a party. What number do you contact to get the replacement parts and service call going?

  • Anonymous Feb 10, 2009

    2:30pm today after i got out of the shower, the terror began...ice dispenser dorr opening and closing making a loud thump noise with it...

  • Anonymous Apr 04, 2009

    Had the same problem on my unit which is about 2 years old. Your H2O has two circuit boards, one in the front at the dispenser and another in the rear which is a larger board. Unfortunately the larger circuit board in the back is the one that will have to be replaced. Will run you around $450.00 to get it replaced.

  • kararushing Nov 02, 2009

    My Maytag fridge ice dispenser will not dispense. I hear a noise and sounds like the thing inside is "turning", but no ice comes out after waiting and waiting. I have checked for ice clogged.

  • Anonymous Mar 12, 2014

    The water dispenser does not work. Ice maker works

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5 Answers

Anonymous

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Here's what you do...........
call maytag 1-888 4maytag, Tell them your problem... they will ask for your model # and serial #, tell them you know what the problem is its that you need a new high voltage board and you have gone on-line and you know that it is the problem. they will send you a high voltage board and you call them back and they will send a repair man all for free. I called 12-11-07 and am starting a 3 to 4 business day count down to see how they do. Meanwhile im listening to this hunk o #$#@ clatter and have lost the use of 2 rooms due to the anoying noise.

Posted on Dec 11, 2007

  • Anonymous Dec 21, 2007

    Here's what you do...........
    call maytag 1-888 4maytag, Tell them your problem... they will ask for your model # and serial #, tell them you know what the problem is its that you need a new high voltage board and you have gone on-line and you know that it is the problem. they will send you a high voltage board and you call them back and they will send a repair man all for free. I called 12-11-07 and am starting a 3 to 4 business day count down to see how they do. Meanwhile im listening to this hunk o #$#@ clatter and have lost the use of 2 rooms due to the anoying noise.

    FOLLOW UP........during the time we waited for the part the fridgerator the top stopped cooling. Granted the part came in and the repairman came at no charge. BTW our fridge was only 18 months old. seems that this should of never happened.

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  • 447 Answers

You need a new high voltage control board. Ive had at least 10 do this.

Posted on Oct 05, 2007

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Anonymous

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Ice 2 0 ...lights flashing and ice door flapping... i called 1-800-4maytag like someone else suggested.. they are sending me new high voltage board for free..and they will install it for free.. even though it is 2yrs old.. for once someone stands behind there product..

Posted on Sep 03, 2008

Anonymous

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Another way to stop the blinking etc. is to trun the Sabbath Mode on. This mode diables all the lights in the frig and the front panel. the frig keeps working normally.

Posted on Aug 15, 2008

Anonymous

We had a problem with just the icemaker - there is a way to "reset" the code for the icemaker to work.... Sorry for the vague info

Posted on Oct 14, 2007

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