I have the same problem with my DPC 115C printer. the red ink does,nt print even if i replace it with a new and original cartridge. i read to a new post about deep cleaning the prithead but not telling how to do this. please send some instructions on how to deep clean the printhead of my DPC 115C. Thanks!
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Re: red ink not printing!!!
To clean a print cartridge you should a glaas of water and 15-25 ml of alcohol and mix it in a small wide pan.
Dip the head (usually head is mounted to the cartridge itself) in the solution and move horizontally (while the head portion only submerged) keep it there for 5-10 minutes.
This should clean your print head.
After the head is dry you can mout it to the printer and print.
Caution: Do not touch the electronic contacts on spilt water or alcohol in it. This will damage the printer.
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Hi are you using original cartridge or not maybe the print head is blocked you can clean this but will need cleaning alchahol to clean print head its probably blocked with dry ink this is often the case
There may be a problem with the printer's mechanism, electronics, or even the software. You should probably contact the company, and explain the situation. Presuming you have an internet connection, they may be able to correct the software via your computer, over the internet. You'll just have to allow the company access to your machine.
you could have one of several problems here.
i,d suggest printing several test pages, and observe whether the red comes through after this.
if this does,nt work remove the cartridge, and replace ensuring the cartridge goes in with a firm click.
finally if you have the original software installed for the printer, try a head cleaning operation.