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Anonymous Posted on Oct 04, 2007

Steamer does not work

When the steamer is turned on, no steam comes out. There is a rhythmic steaming clicking sound with the machine. Thanks...Khanh

  • Anonymous Jan 06, 2008

    no steam comes out of the steamer, although hot water comes out when it's first turned on. i don't think it's clogged, but tried cleaning it out with a paper clip anyway. no improvement.

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1 Answer

Cerini Coffee

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  • Saeco Expert 223 Answers
  • Posted on Oct 12, 2007
Cerini Coffee
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Joined: Oct 12, 2007
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Your steam wand is probably clogged with milk. Remove the panarello outside and stick a paper clip up the tube. Then try to run water out of the steam wand.

 

Hope this helps!

 

johnny

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Steamer does not work on my cuisinart steamer/convection oven

If the steamer function is not working on your Cuisinart steamer/convection oven, you can try the following troubleshooting steps:
1. Check Power and Settings: Ensure that the steamer/convection oven is properly connected to a power source and turned on. Make sure you have selected the correct steaming function and set the desired time and temperature.
2. Water Level: Check the water level in the steaming reservoir or water tank. Some steamers require a minimum amount of water to generate steam. Ensure that the water level meets the manufacturer's recommended guidelines.
3. Water Reservoir Placement: Confirm that the water reservoir is correctly placed in the steamer/convection oven. It should be securely seated in its designated position.
4. Steam Vent: Ensure that the steam vent or release valve is not blocked or obstructed. Any blockage in the steam vent can prevent steam from being released properly. Clean any debris or buildup that may be affecting the vent.
5. Steam Function Timing: Some steamers require preheating before steam is generated. Consult the user manual to determine if the steamer/convection oven requires preheating and for how long. Allow sufficient time for the steamer to reach the appropriate temperature.
6. Clean the Steamer: If the steamer has not been used for an extended period, it may have accumulated mineral deposits or limescale. Clean the steamer according to the manufacturer's instructions to remove any buildup that could be affecting its performance.
7. Contact Cuisinart Support: If none of the above steps resolve the issue, it's recommended to reach out to Cuisinart customer support for further assistance. They can provide specific troubleshooting steps for your model or advise on potential hardware issues that may require repair or replacement.
When contacting customer support, provide them with the model number, a detailed description of the issue, and any troubleshooting steps you have already attempted. This information will help them assist you more effectively.

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5) Once this is done, you fill find that the brass button can be very slightly depressed with a bit of force. You may also need/want to unfold a large paper clip to push into the nozzle hole to help unsticking the brass button (not sure if that helped in my case, but it was something I tried along the way). When the brass button moves in and out (again, it won't move much), the steam release mechanism is unstuck!
6) Reassemble all parts (everything snaps back neatly into place).
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