Indicator PC Indicator has a red cross but I have a Internet connection . Thank's for any help beforehand .

Unplug, remove battery, plug in, reboot. Is the Network Wired or Wireless? If wireless, connect a Ethernet cable, does it connect? post results. Verify the Network Adapter is enabled in Device Manager.

Cables connection might loosen up. Check cables that runs from the wall jack going into your modem, make sure all cables are tightly plugged in. Also, check indicator light on your device. If DSL light is RED, OFF, flashing red, flashing green. there might be trouble with your Internet provider. DSL light indicator MUST be always on STEADY GREEN. If you see that the DSL light is not on STEADY GREEN status call your Internet service provider.

Hi,
I got your issue , for your issue , I f you want to go online hard wired to the router , make sure the Local are connection in the comp is enabled as well you have coted that u can see red cross in the wireless network connection icon, so make sure do not have any preferred networks in the comp.

Thanks,
Prema

hi thanks for using fixya!

First of all, make sure that you have your internet connection from your provider.

Try to restart your pc or laptop, disconnect the cable from your router and pc, then install them back again, try to do a reset. Make sure that your router is turned on and working properly. Did you change any setting beforehand?

If you need further assistance, let me know!

Please rate me! thanks!

If you haven't done a firmware upgrade I think doing so will be of a benefit to your problem! Just remember to backup your router settings beforehand! Hope this helps!

--Joshua79

Red cross issue:
http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

Device not recognised by pc:
http://www.tomtom.com/support/index.php?Language=1&query=connect+to+home&FID=7375

Device not recognised by TomTom Home:
http://www.tomtom.com/support/index.php?Language=1&query=connect+to+home&FID=7375

Red cross issue:
http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

Device not recognised by PC:
http://www.tomtom.com/support/index.php?Language=1&query=connect+to+home&FID=7375

Device not recognised by TomTom Home:
http://www.tomtom.com/support/index.php?Language=1&query=connect+to+home&FID=7375

try right clicking on the monitor icon with the red cross on in your system tray, and select connect to network, choose your wireless network and enter your password to gain access.

I hope this helps

completely uninstall norton antivirus and with proper updates once again install the anti virus ..........

there may be some corrupt file so have try to what have i mentioned .................

this is just a rough attempt at helping you with your problem but if your on wireless and its a built in modem then maybe the modem is not connected right and not communicating with your computer.