I have a Dell Axim that I sync with my Vista PC at home via the Windows Mobile Device Center and at work via Active Sync 5.0. At home I use a cradle and at work a sync cable.
I did not put my PDA in the cradle this past weekend and when put it in on Monday, it would not connect. It would also not connect at work. I finally had to take the battery out long enough for it to essentially hard reset at which point it re-synced. As soon as I take it out of the cradle, the problem reocurred.
I have updated the Windows Mobile Device software and am using the most current of ActivSync. There don't appear to be any driver updates on the Dell site.
Windows vista uses its own sync software, which is available on the windows marketplace
if your vista is original you can upgrade to this software
if you use xp version, just keep using the usual active sync
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Dell made an entry into the market of Personal Digital Assistants (PDA)
with Axim X5. The Dell Axim comprises of families of X5, X3, X30, X50
and X51. The Dell Axim PDA can be connected to the computer either by
using a cradle or a sync cable. The sync cable connects the device to
the computer directly. Here are the steps for connecting a Dell Axim to
a computer using a sync cable.
Microsoft ActiveSync software must be installed in order to connect the
PDA to the computer. This software is found in the Dell Axim Pocket PC Companion CD.
The Axim X51 PDA has a 36-pin connector, while the X3 has a 22-pin docking connector.
Connect the USB connector found at the end of the sync cable to the computer.
the PDA. If the PDA is not properly cabled to the computer, you will
get the following message: “Connect your device to a computer using a
sync cable or cradle before running the system update. Ensure that
ActiveSync is installed on the computer and that the ActiveSync
connection is successful.”
Ensure that the Dell logo faces upward.
Use the sync cable to set up a partnership, which can be done multiple times when you sign in as a guest.
I believe Active Sync has been replaced by Windows Mobile Device Center for Vista. I'm not using my Axim any longer but was able to sync it using Windows Mobile Device Center. You should be able to download at : http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-download.mspx
You need ActiveSync from Microsoft. Unless you're using Vista which uses Windows Mobile Device Center. Connecting to the Axim to a Vista machine should automatically download the Windows Mobile Device Center software.
Does your system detect the handheld? After you connect the cradle or cable to the computer, then you should be prompted to install drivers for the handheld. Make sure that Dell Pocket PC appears in the Device Manager.