Question about Logitech QuickCam Fusion Webcam

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Logitech Camera wont even turn on

I installed my logitech webcam correctly and got everything ready, but when I activate the program it doesnt register as connected. The computer realizes a driver is connected, but the actual program keeps telling me to reconnect the camera, which has no effect. I would appreciate any help. Thanks for your time, Paul

Posted by WoodP1 on

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  • queenb65 May 04, 2008

    I am having the same problem with my cam it sees it but wont turn on

  • Anonymous Jul 29, 2008

    I have the same problem.

  • Ann Kewley Nov 18, 2008

    My Logitech scanner won't turn on even though installed correctly and worked when first installed.

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Anonymous

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Are you connecting it directly to the computer, or through a USB hub?

Posted on Jan 10, 2008

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Anonymous

I'm having the same problem it keeps telling me to reconnect ...

Posted on Apr 25, 2008

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Anonymous

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Thanks for your query. I am connecting direct via a usb cable. I am not using a usb hub. regards Mognac

Posted on Jan 18, 2008

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1 Answer

I want to install my logitec webcam to my pc. how can i do it


Vemanajayadu,

Do not connect the webcam yet.

Insert the CD that came with the webcam in the tray and you will get a box asking you if you want to install webcam drivers, answer Yes. the installation will commecne. Just keep answering questions and after a long time the installation will finish. Reboot the computer.

Now connect the webcam and allow Windows to auto detect it and load its drivers. it will tell you in the right bottom corner 'The new hardware is installed and is ready for use'.

Now the webcam is ready to be used.

Must tell you here that on the same CD you will find a program to use webcam as video camera. Install this program as well. Start this program and from the settings mirror the image horizontally if you see that your right is left in the image.

Feb 10, 2011 | Logitech QuickCam Connect Webcam

1 Answer

Troubleshooting


Instructional steps to follow
  1. Verify that the Logitech webcam is connected to your computer if your computer doesn't register its existence, if the webcam's power light isn't glowing or if no image shows on your webcam software. The webcam's USB cord should be firmly inserted into an open USB slot. For the best results, use a USB port on your computer instead of a port on a peripheral device like a USB hub or a keyboard.
  2. Adjust your room's lighting if the Logitech webcam image is excessively dark. Logitech's cameras have no built-in light. For the best viewing image, your light source should come from behind the Logitech webcam instead of shining into the webcam's lens.

  3. Quit any open programs other than the software that's using the Logitech webcam if you get errors regarding more than one program trying to use the camera (e.g., a chat software and a voice-over-IP program both trying to use it at once). This can create data problems and software conflicts.
  4. Check for updates to your Logitech drivers from Logitech's support site. The company regularly releases software updates and patches that resolve commonly encountered glitches and problems. Download the patch and double-click it to initiate an automated installation process. Your computer typically needs to be restarted before you can resume use of the Logitech device.
  5. Contact Logitech's webcam support line at 646-454-3209 if you still cannot get your webcam to work correctly. Support technicians are available weekdays from 6 a.m. to 6 p.m. PST and on Saturdays and Sundays from 7 a.m. to 5 p.m. PST. Have your model and 10-digit part number ready. Such numbers are usually located on the bottom of the webcam or on its packaging.

Oct 31, 2010 | Logitech Webcam

1 Answer

I hook all the wires up correctly. but nothing is popping up on the screen. do i have to have a flash player in order to set up my webcam?


Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to download Microsoft DirectX 9 or later to support your webcam

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Aug 09, 2010 | Logitech Webcam

1 Answer

When i plug in the webcam and i click the logitech webcam software to take pictures.it says no logitech webcam deteched.


Make sure you have the logitech webcam support software loaded - Microsoft DirectX - version 9 or later.
If you have been using your webcam in another location it can remain hooked up that application even if you exit it correctly.
You will have to re-boot the webcam software by unplugging it for a couple of seconds and then restart the logitech toolbar.
Failing this - reinstall the software

Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to download Microsoft DirectX 9 or later to support your webcam

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.


Aug 06, 2010 | Logitech Webcam

1 Answer

Webcam problem


most of the time people need drivers, if it came with a disc, install the driver if it didnt, go to google and type in "logitech Quickcam driver" and download the installer once you find one. if that doesnt work, your camera is busted.

Jun 19, 2010 | Logitech QuickCam Messenger Web Camera

1 Answer

Webcam is not showing any video at all!


Connect your webcam
Launch the logitech webcam toolbar from your desktop or if you chose not to install the shortcut - launch it from "All programs" or from your C drive - Programs and files.

Open the Quick Capture menu (2 film frames pic)
Check your image here
If it shows white - you have a logitech/computer software problem
If its OK you have failed to configure it correctly to whatever program you are using it in.

Did you install the support software required to run Logitech cameras - Directx 10 ?

Apr 24, 2010 | Logitech Webcam

1 Answer

Webcam didn't work


You do not say how far you got or what the problem was.
The Logitech webcam has a good support system
Once the software is downloaded you should have a toolbar dedicated to your webcam, launched from a desktop shortcut icon or from 'All programs'
Make sure you do not plug the webcam in until prompted to do so.
Try this
Disconnect the webcam
Uninstall any webcam software
Restart computer
Visit the Logitech support website ( below ) Identify your webcam - click on it and download the software - make sure you select the correct OS for your computer

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

Oct 20, 2009 | Logitech QuickCam Chat Personal Web Camera

1 Answer

Logitech quick cam communication deluxe will not install


Ok, take a breath... What has happened, is although you uninstalled the Logitech software, the folders still exist (as with any program uninstallation).

Unless you're comfortable with poking around your C drive, then download and run a program called "ccleaner" at www.ccleaner.com, which in a normal scenerio will remove redidual files left behind by an uninstall.

Once you have installed ccleaner, choose "tools" and use their uninstaller to remove the logitech software (if it shows on the program list).Even if it doesnt show, still run the "cleaner" function", as there will always be temp files lurking around that could mess up an installation.

Then, go to Logitech's site and get the latest software for your camera model.

Be sure to NOT plug the camera in until it tells you to do so!! THIS IS VERY IMPORTANT!!!

You may have to go into Skype's video configuration utility to setup the cam, but I think you can take it from there. Good luck!

Jan 05, 2008 | Logitech QuickCam Pro 4000 Webcam

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