Clearing a paper jam
If the paper jams in the printer, follow the steps below to
clear the jam:
Remove the paper stack from both paper trays.
Press the POWER button. Instead of turning off, the printer
will try to eject the jammed sheet.
If the printer cannot eject the paper, unplug the power cord
from the back of the printer.
NOTE: Do not press the POWER button again before unplugging
the power cord.
Open the rear access door at the back of the printer. To do
this, press the handle to the right and then pull out the door.
Remove the jammed paper. Make sure no small pieces or
obstructions remain.
Reattach the rear access door and plug the power cord back
into the printer.
The printer will turn on automatically and be ready for
printing again.
Reload the paper in the IN tray.
Try printing again.
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when printer ready and with messge paper jam i dont no why
My printer is doing the same thing. It's small enough that when you take the little door off from the back, you can clearly see that there is no paper. The weird thing about all this is that it doesn't say printer jam on the printer, it says printer jam when you check to see what's in que by doulbe clicking the little printer icon at the bottom of my screen. Please help!!!
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