Cant get caption to highlight on setup menu

What is the TV source or input? Unless the source is antenna or cable using the antenna in, the captions have to be disabled at the set-top box that is providing the signal. Some set-top boxes have a CC button on the remote but many have this hidden in the menu system.

My IPTV box requires me to press Menu, choose the Settings menu and then enter a code provided by the provider. Once in the menu, the captions are enabled in the Hardware > Audio menu. Some satellite dish set top boxes have different access methods depending on the TV setup. If you have a master box that feeds two TVs, the setting menu to control the closed captions was only available on the TV closest to that box. (This was the case for a Dish receiver with a Single or Dual mode. In single mode, turning on the CC enabled the captions for both TVs. In dual mode, the two TVs could be tuned to different channels but only the TV nearest the set top box would display the closed captions if the feature was enabled. On that receiver, the closed captions were reached by pressing Menu. Then the captions options were under Properties > Closed Captions.)

Please indicate what the TV source is for further information on where the sub-menu for the closed captions will be toggled on and off.

I hope this helps.

Cindy Wells

A Google search suggested this:

To turn on and set the Closed Caption function options, follow these steps:

• Turn on your TV and STB.
• Press the Menu button on your remote control. ...
• Highlight Setup, and then press the OK button on your remote control. ...
• Highlight Preferences, and then press the OK button. ...
• Highlight Caption,and then press the OK button.

Hi,

There are several possibilities here so you will need to work with me to resolve this problem. In order for Closed Captioning (CC) to work, you need to make sure the CC settings are correct on the TV, and then make sure they CC is switched on. In addition, if you are using a cable or satellite receiver box, CC also needs to be switched on for these "boxes".

It's easiest to start with the TV. Please make sure you have done the following:

1. Check the Closed Caption settings are as follows from the TV on-screen menu as follows:

a) Press the "MENU" button on the DYNEX remote
b) Press the RIGHT arrow twice to highlight the "SETUP" menu
c) Press the DOWN arrow once to open the "SETUP" menu
d) Press the DOWN arrow twice to highlight "CLOSED CAPTION"
e) Press the RIGHT arrow or the "ENTER" button once to open the CLOSED CAPTION MENU
f) Make sure the Closed Caption option "CC MODE" is set to "ON". This can be changed using the UP/DOWN arrow keys to highlight "CC MODE" and using the LEFT/RIGHT arrows to switch between off and on.

The "Basic Selection" and "Advanced Selection" settings are for analogue and digital closed-captions respectively. In addition, the "Options" sub-menu can be used to change the size and style of the digital closed captions (Advanced Selection). All three of these options should eventually be set according to your personal preferences, but for the purposes of making sure it is working, I suggest you set them as follows:

Basic Selection = CC1
Advanced Selection = Service 1

These options are the basic settings which will display only the spoken dialogue of the TV program.

g) Press "EXIT" on the remote to close the menu and return to viewing mode.

2. Press the "CCD" button on your Dynex remote control. This can be found in the bottom right-hand corner of the remote. Each press of the "CCD" button will cycle the closed captions between ON and OFF. (CCD means Closed Caption Display)

3. Check the Closed Captions are displayed and then adjust the Basic and Advanced Selection options until the type and appearance of the closed captions are how you like them.

If you have done the above and still cannot get it to work, please let me know whether you are using a cable or satellite receiver and the brand/model number. I will then be able to assist you further.

Regards,
BElectric

Hello

Your TV displays the closed captions that are broadcast with some

television shows. These captions are usually subtitles for the hearing

impaired or language translations. All VCRs record the closed caption

signal and most pre-recorded commercial video tapes provide closed

captions. Check for the closed caption symbol in your television

schedule and on the tape's packaging: .

1 Press MENU repeatedly until you see the Setup menu. Press CH
to select "Caption."

2 Press VOL+ to open the Closed Caption menu.

3 Press VOL + to turn closed captioning on.

Misspellings and odd characters can occur in captioning. Also, there may be a

captioning delay after changing channels. Neither situation is a TV malfunction.

4 Press CH to highlight "Mode." Press - VOL or VOL + to choose

"Capt." (captions) or "Text." In caption mode, captions appear and

cover a small portion of the picture. In text mode, information unrelated

to the program, such as news reports, are displayed and
often cover a large portion of the screen.

5 If you wish, use CH , CH , or VOL + to change the captioning

channel or field. Then, press DISPLAY to return to normal viewing.

 Different channels and fields display different information, such as additional
languages or supplemental information

Turning Closed Caption On or Off

1 Press Menu to display the menu main page.

2 Press CH+/- repeatedly to select Setup item.

3 Press Enter to access the submenu.

The CCD On/Off item will be highlighted
automatically.

CC (Closed Caption)
Press the down button to highlight the CC (Closed Caption) selection.
Press the > button. A separate menu will appear with the following CC
settings
CC
When watching regular analog (NTSC) TV, the CC feature is available in the
Setup menu.
Press the down button to highlight the CC selection.
Press the > button to select CC1, CC2, CC3 or CC4.
Once the adjustments are completed press the LAST button repeatedly to exit
the OSD completely.
Closed Caption for regular TV is usually CC1 or CC2.

If you have the original remote look for a button labeled "CC" or "Caption/Text" press this button till the screen says caption off.

Sounds like you are in close caption mode.
press the menu button and use the left and right arrow keys to highlight the 'closed caption menu"
press up or down arrows to select

navigate to closed caption off and highlight
the box should disappear

Download the user manual here:
http://www.devicemanuals.com/downloadguide.php

closed caption features start at page 30

Some TV will not display close caption in HD mode. This is why its Grey out in HD mode. If you switch to regular input, i can bet you your close caption will not be Grey out. The problem you are having is your cable box has close caption enable. You must go into the cable box menu and turn caption off. In some box you may have to call your cable provide for assistant.

Best regards
Circuitcity

look on top and behind of the monitor you will find buttons for your TV then follow this steps: The Setup menu lets you configure the TV to fit its surroundings and your preferences. To access the Setup menu, press MENU, and then select Setup from the Main Menu.closed caption options are: CC Setting Lets you choose the way closed captioning information appears on the screen. Off No captioning information displayed. On Always Captioning information shown always, when available. On When Muted Displays captioning information, when available, whenever the TV?s sound is muted by pressing the MUTE button. The captioning information is not displayed when the sound is not muted. Make sure all of the options for closed caption are off press exit and you are good to go.