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One of the retaining rings on the motor clamp/drum bearing assembly had probably broken, the machine must be taken apart to access to the motor/bearing assembly and fix the part. The job should be done by a technician.
Using the machine in this condition can cause more damage to motor/ drum bearings.
The problem is probably the main drum bearing at the back.
Isolate power and water supplies.
The top will have to come off,(screws along top edge at back), then the motor mount slackened to remove the belt. Then try rotating the drum by hand, If the noise is still there, check for any items lodged between metal drum, and the outer plastic wash tub. If everything is clear, The noise will be from the rear bearing, which needs to be replaced.