System hangs Whenever i double click and open the drives or folders, it blinks and after i close it, it still be there in the task bar. When i get the cursor down there, it shows the busy sand time machine. The system hangs and then i can't do anything. Then i have to shut down the my laptop my pressing the power button. Kindly help me to solve this problem.

Hi,

From the problem description I understand that the CD/DVD Drive is not visible in the Computer window. Also, I would suggest that check in Device Manager if the CD/DVD Drive shows yellow exclamation mark.

In both the cases, please perform the steps below to delete the upper and lower filter values from the registry: Before performing the below steps, better take backup of the registry if something goes wrong, you can open the Backup file to restore the old registry values:

STEPS TO BACKUP THE REGISTRY

1. Click the Start button, and then in the Search field, type regedit .
2. Press the Enter key. NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password, click Continue or click Yes .
3. In the Registry Editor window, on the menu bar , click File .
4. In the File menu, click Export .
5. In the Export Registry File window, under Export range , click the All radio button.
6. In the File name box, enter the name for the exported file and then click the Save button.
7. In the Registry Editor window, click the X button at the upper-right to close the Registry Editor.

STEPS TO DELETE UPPER AND LOWER FILTERS TO RESOLVE THE ISSUE WITH THE OPTICAL DRIVE

1. Click the Start button, and then click Run .
2. In the Run window, next to Open: , type: regedit .
3. Press the Enter key.
4. In the Registry Editor window, in the left pane , double-click the HKEY_LOCAL_MACHINE folder.
5. In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
6. In the System folder, double-click the CurrentControlSet folder.
7. In the CurrentControlSet folder, double-click the Control folder.
8. In the Control folder, double-click the Class folder.
9. In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
10. In the right pane , click to select the UpperFilters registry value.
11. On the menu bar , click Edit .
12. In the Edit menu, click Delete .
13. In the Confirm Value Delete dialog box, click the Yes button.
14. In the right pane , click to select the LowerFilters registry value.
15. On the menu bar , click Edit .
16. In the Edit menu, click Delete .
17. In the Confirm Value Delete dialog box, click the Yes button.

NOTE: Do not delete the UpperFiltersBak orLowerFiltersBak registry values.

1. Close the Registry Editor window.
2. Restart the computer.

This will resolve the issue.

Thanks!!!!

General installation troubleshooting Important: iTunes installation is successful a majority of the time after completing these troubleshooting procedures. If one step does not resolve your issue proceed to the next.
1. Empty your Temp directory and restart
Windows XP:

1. Choose Start > My Computer (or double-click My Computer on the Desktop).
2. In My Computer or Computer, open the "C:" drive.
3. Open Documents and Settings.
4. Double-click the folder titled with your username.
5. If you see a Local Settings folder, skip to step 10. If you don't see a Local Settings folder, proceed to the next step.
6. Choose Tools > Folder Options.
7. Click the View tab.
8. Select the option to "Show hidden files and folders."
9. Click OK.
10. Double-click Local Settings.
11. Right-click on the Temp folder and choose Delete.
12. In the confirmation dialog that appears click Yes.
13. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 11.
14. Restart your computer.

Windows Vista and Windows 7:

1. Choose Start > Computer
2. In Computer, open the "C:" drive.
3. Open the Users folder.
4. Double-click the folder titled with your username.
5. If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
6. Choose Organize > Folder and Search Options.
7. Click the View tab.
8. Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
9. Click OK.
10. Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
11. Double-click the Local folder to open it.
12. Right-click on the Temp folder and choose Delete.
13. In the confirmation dialog that appears click Yes.
14. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
15. Restart your computer.

2. Completely remove iTunes and QuickTime
For Windows XP, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows XP.
For Windows Vista or Windows 7, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows Vista.
Note: Songs you purchased from the iTunes Store or imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
3. Install the latest version of iTunes
Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from http://www.apple.com/itunes/download.
Additional troubleshooting Make sure you have administrator-account access To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator-account access, contact the owner of the computer or your system administrator.
Get the latest Windows updates The first thing to do when troubleshooting an installation issue on a Windows computer is make sure you have the latest Microsoft Windows updates installed—to get the latest updates, go to the Microsoft Windows Update page.
iTunes and QuickTime software for Windows require Microsoft Windows XP or Microsoft Windows Vista with latest Service Pack installed.
Disable other conflicting software In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from installing. See Using MSCONFIG to troubleshoot conflicts in Windows XP or Using MSCONFIG to troubleshoot conflicts in Windows Vista and Windows 7 for assistance disabling conflicting processes.
Additionally, some third-party security software cannot be disabled using Selective Startup (MSConfig). Because of this, it may be necessary to temporarily manually disable such software while troubleshooting installation. For assistance in configuring or disabling your security software, please contact the manufacturer.
Make sure your folder names don't contain strange characters If the iTunes installer (iTunesSetup) is not responding or appears frozen after launching the installer then the folder where the installer is stored may contain unusual characters. If you notice that the iTunes installer or stored in a folder like this, either rename the folder or move the iTunes installer to another location such as the Desktop before launching.
More help If these steps don't help, you may be able to find a solution to your issue by searching the Microsoft support website.

HOW TO REMOVE RAILA ODINGA VIRUS IN 2 MINUTES
How to remove raila odinga virus is a very easy process. Firstly, Raila odinga is a worm that attacks Microsoft word files, but it looks like a JPG file and mostly found on the desktop.
Raila odinga has some common characteristics
1. If you delete the picture file it will delete and return to where it was.
2. It runs from the driver folder in system 32 folder
3. it auto runs at system startup
4. It makes the computer boot slowly
5. It makes your computer to hang.
6. It creates new folder.exe folders in your computer
How to remove raila odinga virus, open my computer, double click drive C: open WINDOWS folder, double click on system 32 folder, open driver folder,
locate the word file in the folder, note the name. Right click on the task bar, open task manager, click on the process tab locate the name of the word file you saw in the drive folder, right click on the name of the file, click end process, to terminate the running process
Open the driver folder of system 32 where the file is, delete all the ms word files on that folder, then close the folder locate the raila odinga picture file usually on the desktop or somewhere in your computer, delete the picture file. Please do not double click on the picture file only delete it, finally empty your recycle bin and restart your computer. That way odinga is off your machine.

Meaning that the optical drive cannot be seen by Windows? In this regards try to follow the instruction below.

WARNING: There is a risk of data loss. This procedure involves editing the Registry. Using the Registry editor incorrectly can cause serious problems that may require the operating system to be reinstalled and can result in the potential loss of data.

NOTE: A backup of the registry can be created.
Click the Start button, and then click Run.

In the Run window, next to Open:, type regedit.

Click the OK button.

In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.

In the HKEY_LOCAL_MACHINE folder, double-click the System folder.

In the System folder, double-click the CurrentControlSet folder.

In the CurrentControlSet folder, double-click the Control folder.

In the Control folder, double-click the Class folder.
In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.

In the right pane, click to select the UpperFilters registry value.

On the menu bar, click Edit.

In the Edit menu, click Delete.

In the Confirm Value Delete dialog box, click the Yes button.

In the right pane, click to select the LowerFilters registry value.

On the menu bar, click Edit.

In the Edit menu, click Delete.

In the Confirm Value Delete dialog box, click the Yes button.

Close the Registry Editor window.

Restart the computer.

Please perform the above mentioned steps this will resolve the issue with the error code 41

I hope this information will help to resolve the issue.

Thank you.

memory insufficient or a virus problem.

Follow the steps below to solve this annoying problem when the Windows XP updates will download but won't install.
Make sure Windows installer 3.1 is installed correctly

Click on the following link to visit the Microsoft Download Center and download Windows installer 3.1

Download Windows Installer 3.1

Reboot the computer and try to download Windows Updates, if they still fail to install, continue with the next step.

Stop the Automatic Update Service
Click on Start, Run
Type the following command and press Enter

services.msc

Right-click on the Automatic Updates option in the Name column and click Stop
Close the Services window


Show Hidden Files and Folders
Open My Computer
Click on Tools, Folder Options
Click on the View tab
Under the Hidden Files and Folders section, select "Show Hidden Files and Folders"
Click Ok

Delete the Previously Downloaded Windows Updates
Open My Computer
Double-click on Drive C (or whatever drive Windows is installed on)
Double-click on the Windows folder
Double-click on the SoftwareDistribution folder
Double-click on the Download folder
Click on Edit on the menu bar
Click on Select All
Click on File on the menu bar
Click on Delete and delete everything in the download folder
Return to the SoftwareDistribution folder by clicking on the green up arrow on the toolbar
Double-click on the EventCache folder
Click on Edit on the menu bar
Click on Select All
Click on File on the menu bar
Click on Delect and delete everything in the eventcache folder


Restart the Automatic Updates Service
Click on Start, Run
Type the following command and press Enter

services.msc

Double-click on the Automatic Updates option in the Name column
Click on the Start button under Service Status to restart the service
Select Automatic under Startup Type to start the service each time Windows starts
Click Ok
Close the Services Window

Download the Latest Version of Windows Update Agent

Click on the following link to download the latest version of the Windows Update Agent and save it to your desktop.

Hi, Thank you for your reply. I answer to your questions:

1. No, I have not recently installed new RAM
2. I have just made my laptop freeze so I could check the event viewer to see if anything came up - butno error is reported in the system, application or security logs. (PS: to cause the freeze I opened up My Pictures, right clicked on and image, clicked open. The image opened in picture viewer. I closed picture view without any problems but once I closed the My Pics folder the computer froze.)

Thanks

I have seen this several times and it is brought about due to a virus that creates an autorun file (autorun.ini).

In this file when you double click the drive, executes the file and in the autorun file exists any of the following: -
Microsoftpowerpoint.exe
smss.exe
.... or many others.

It is good thing that you have a strong antivirus which seems to have removed the viruses and therefore when the information file is opened, it does not find the executables it was supposed to run. That is why it asks for a program to open.

You can prove this by right clicking on the drive to see a shortcut menu and in this menu, the bolded menu will be the action taken when double clicked and the possibility is that you will find Autorun bolded.

To resolve the issue do the following:
1) Open My computer program or windows explorer.
2) Right click on the drive and open or explore it.
3) Locate the file Autorun and delete it. If the file is not shown, from the folder options choose show all files. This is because sometimes this file may be hidden.

Try double clicking the drives again to see if you get he same error.

NOTE: Many virus developers have made possible for people to install/run viruses in there own computers by simply double clicking the drives like flash disk.