Only can get crushed ice no matter what setting is on

I only get crushed ice no matter what setting I have it on. When it's on the cube setting, crushed ice still comes out. What part needs to be replaced to resolve this issue? Is it the motherboard which controls the settings?

montyd Oct 08, 2007

Excellent! I did exactly what you suggested and I finally have ice cubes! You are a life saver! My wife is incredibly happy... and as such, so am I!

thanks...
darrahs32 Dec 01, 2008

I only get crushed ice, even when cube is pressed

1 Answer

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290 Answers

Take the ice container out of the freezer, there is a metal rod that sticks out behind the ice container, You should be able to move this up and down to open a flap in side front of container to allow whole cubes to get through. In rear of freezer there is a hole that this rod sticks into. You will see a plastic square shaped actuator hanging down. It sould be completely down, and you should be able to move it up and down easily with your finger. If not then it is either frozen or it has failed. If it seems to be hanging about half way down, take a hair dryer and warm it enough that you can move it up and down. Once it is all the way down, reinstall ice container and try for cubed ice again.

Posted on Oct 03, 2007

Anonymous Oct 08, 2007

Just wanted to follow up on your refrigerator problem and see what you found wrong.
Thanks/Mike

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