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My experience with these is fairly limited. I find they have to be happy in all respects before they will work at all. When we had our digital switchover the signal strength quadrupled and many top boxes just stopped working while others kept freezing or pixelating. It wasn't until suitable attenuators had been fitted they settled down and began to work.
Lots of people who bought hdd recorders found them unsatisfactory and I know one guy who tried four before he found one that worked for him.
My first hdd recorder had a very short life so I upgraded and got an even worse one so I complained to the manufacturer. After several emails it seemed my new purchase had the oldest software version available. Since the software has been updated it has been quite acceptable.
You didn't say whether the trouble was with playback or tv viewing but I speculate there isn't much wrong if the device boots ok. The software will be stored behind a partition on the hdd. I suggest you check your signal strength and then try updating the software before resorting to sending the unit back for service.
Not a solution but a question that might get you closer to resolving this. Have you attempted to connect to any other computer with your D-888. Did this work?
It is asking for confirmation that you want to initialize the unit. The manual doesn't say anything about this... but you should try pressing the "Yes" button to confirm you want to initiallize the unit or press no if you want to staart without initializing.
The hard drive has probably failed. In spite of it rotating, the head servo and electronics has to work. I would recommend testing the drive in a computer to see if it works. You will likely have to reformat it after if it does work. FIRST look for obvious things in the D888 like cable that is partially off or loose.
Most common cause are failed connectors. Power inout jack failures are common. Beyond that, tracing out the power input for a failure would be in order.
First thing would be to check the power supply voltages. It may be the disk drive is failing. Drives are inexpensive, might be worth a try with a new drive. Also check that cables to the drive have not been loosend by handling.
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