Question about RCA OPAL M4001 MP3 Player

1 Answer

Windows wont read the device

Well with the opal it has the internal battery ..when i first got my player it performed fine with my computer..unfortunately now im getting a windows error that says it cant read the mtp device and if i restart all i get is you can safely remove the hardware..ive tried reinstalling the opal using the provided disc but i still get the same error

Posted by nikken on

  • Anonymous Jan 02, 2008

    it wont read the device.

  • jcool Jan 05, 2008

    where can I go to reinstall the usb drivers for rcam40002a

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ThaMp3Doctor

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The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player.
If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory

  1. Right click on the device within the Explorer or My Computer window
  2. Select the format command (full format) to reformat the internal memory of the device.
  3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe

Posted on Jun 18, 2008

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1 Answer

My mp3 froze and its on the screen that says opal what do i do?


look if it has a reset button ..and reset it ..if not remove any power source ..and even if the battery is internal and you can not get to it to remove ...after it will drain out ..it will close...and will came back fine on restart ..
If it has no reset and after power blank will not get to normal ...you will have to download the update for the firmware and install it ..This should be available on the support site of the manufacturer..

Oct 03, 2010 | RCA OPAL M4001 MP3 Player

Tip

My Opal does not start. How do I reset my Opal?


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and does not complete initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Note: The procedure above must be used when the Opal is not starting at all. When instead the opal is starting, but it is not recognised by the computer, procedure will be different. In that case test the player on a different computer. Test different USB cable.Restart computer and Opal. Reset computer by disconnecting power cord, and eventually removing battery for five minutes. Try using System Restore to restore the computer to a date before having the problem. Reinstall Windows Media Player. Check System and USB hardware settings and driver on computer..

on Mar 31, 2010 | RCA OPAL M4001 MP3 Player

1 Answer

Wont do nothing but initializing


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and not completing initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Regards.

Mar 31, 2010 | RCA OPAL M4001 MP3 Player

1 Answer

My rca opal m4204-a says initializing and thats it won't do anything else went to web site to check and can not fix it with thier instructions internal battery needs reset or something


As long as the computer enumerates the drive (you can see it in My Computer as a drive letter) then there is likely an issue with the firmware.

Download the firmware install from the RCA website: http://voxrightnow.custhelp.com/app/answers/detail/a_id/2558
Follow the on-screen instructions to perform the install.
Be sure to back up any important media before performing this install.

If your computer does not recognize it, press and hold the play button while connecting the device for upwards of 30 seconds.

Feb 02, 2010 | RCA OPAL M4001 MP3 Player

1 Answer

How do I open the RCA Opal(2GB,blue) to change the battery? Or can I change the battery?


The battery is an internal battery and cannot be replaced. You may want to contact RCA to see what kind of replacement policy they have concerning the battery if it is no longer charging.

Nov 30, 2009 | RCA OPAL M4001 MP3 Player

1 Answer

OPAL won't charge.


Get the firmware upgrade for the player. If the pc will not recognize, force recognition:

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.


If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory

1. Right click on the device within the Explorer or My Computer window
2. Select the format command (full format) to reformat the internal memory of the device.
3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe

Jun 08, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Down load music from the cumputer to my mp3


Use Windows Media Player to transfer the songs - theirr help files on the microsoft website have clikc-by-click instructions with pictures.

May 26, 2008 | iLO (2 GB) MP3 Player

1 Answer

Rca opal mp3


try connecting it to a computer and see if it works, if it doesn't it has an internal problem and i'd advise to get it fixed.

If it does work it's probabaly your battery.

Hope that helped otherwise respond with mroe details.

Jan 24, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

RCA Opal Not Recognized


The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player.
If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory
  1. Right click on the device within the Explorer or My Computer window
  2. Select the format command (full format) to reformat the internal memory of the device.
  3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe

Oct 26, 2007 | RCA OPAL M4001 MP3 Player

1 Answer

Error (Oh Boy)


The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player.
If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory
  1. Right click on the device within the Explorer or My Computer window
  2. Select the format command (full format) to reformat the internal memory of the device.
  3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe

Sep 23, 2007 | RCA OPAL M4001 MP3 Player

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