Question about RCA OPAL M4001 MP3 Player

1 Answer

Windows wont read the device

Well with the opal it has the internal battery ..when i first got my player it performed fine with my computer..unfortunately now im getting a windows error that says it cant read the mtp device and if i restart all i get is you can safely remove the hardware..ive tried reinstalling the opal using the provided disc but i still get the same error

Posted by nikken on

  • Anonymous Jan 02, 2008

    it wont read the device.

  • jcool Jan 05, 2008

    where can I go to reinstall the usb drivers for rcam40002a

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1 Answer

ThaMp3Doctor

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The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player.
If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory

  1. Right click on the device within the Explorer or My Computer window
  2. Select the format command (full format) to reformat the internal memory of the device.
  3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe

Posted on Jun 18, 2008

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My rca opal m4204-a says initializing and thats it won't do anything else went to web site to check and can not fix it with thier instructions internal battery needs reset or something

As long as the computer enumerates the drive (you can see it in My Computer as a drive letter) then there is likely an issue with the firmware.

Download the firmware install from the RCA website: http://voxrightnow.custhelp.com/app/answers/detail/a_id/2558
Follow the on-screen instructions to perform the install.
Be sure to back up any important media before performing this install.

If your computer does not recognize it, press and hold the play button while connecting the device for upwards of 30 seconds.
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This isn't really a immediate problem but I have my opal plugged into the computer now ans it won't read it ,it says on the mp3 player usb connected, tried unplugging it and pkugging it back in

The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player. If this does not work, I suggest that you reformat the player by using the Windows format command on the unit. To reformat the memory:
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device.
Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe
-tHA mP3 dOCTOR
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I have an RCA OPAL and it wont turn on

The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player. If this does not work, I suggest that you reformat the player by using the Windows format command on the unit. To reformat the memory:
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device.
Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe
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RESET didn't work

The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player. If this does not work, I suggest that you reformat the player by using the Windows format command on the unit. To reformat the memory:
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device.
Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe
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OPAL won't charge.

Get the firmware upgrade for the player. If the pc will not recognize, force recognition:

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.


If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory

1. Right click on the device within the Explorer or My Computer window
2. Select the format command (full format) to reformat the internal memory of the device.
3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe

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Help

If all else fails, check out http://support.rcaaudiovideo.com/

Opal Firmware (Version 1.2.8.0)
faq_q_bottom_curve.png
Executable File
Firmware: Opal M4004, M4008, M4018, MC4004, MC4008 and MC4018 Firmware
If you are experiencing difficulties with your Opal device and believe your firmware may be corrupted, use this file to restore the original (OEM) firmware.
Firmware v1.2.8.0 Enhancements:
  • Enhanced voice recording performance
  • Enhanced battery charging capabilities
Firmware v1.2.4 Enhancements:
  • Improved charging compatibility with Windows™ 2000
  • Improved user experience when shutting down
  • Improved the functionality of the “Menu” button
  • Added device screensaver (visible when connected via USB)
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RCA OPAL M4001 MP3

The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player.
If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory
  1. Right click on the device within the Explorer or My Computer window
  2. Select the format command (full format) to reformat the internal memory of the device.
  3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe
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1answer

Rca Opal

The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player.
If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory
  1. Right click on the device within the Explorer or My Computer window
  2. Select the format command (full format) to reformat the internal memory of the device.
  3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe
0helpful
1answer

RCA opal

The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player.
If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory
  1. Right click on the device within the Explorer or My Computer window
  2. Select the format command (full format) to reformat the internal memory of the device.
  3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe
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1answer

RCA Opal Not Recognized

The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player.
If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory
  1. Right click on the device within the Explorer or My Computer window
  2. Select the format command (full format) to reformat the internal memory of the device.
  3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe
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