I lost my scanner icon from taskbar scanner will not work properl

The drivers for supported OS versions are available here: http://support.visioneer.com/products/8700/downloads.asp . The supported OS versions are: Windows XP SP 1 / 2000 Professional / Me / 98SE and the additional software that was bundled on the CD is not included.

If you have a different Microsoft OS, you can check the Microsoft compatibility center for either Vidat or Win7. A check of the Win7 compatibility Center http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx showed some Visioneer OneTouch scanners work with Win7. However, the 8700F is not in the list.

I hope this helps.

Cindy Wells
(Dual boot with XP or a virtual computer with an older valid OS version will work. The Win7 Pro and Ultimate let you use Virtual PC and XP mode to run an XP virtual computer for free.)

THIS SITE IS RUN BY *****

You will have to uninstall the device. Delete any files it created on the drive as part of the install. (Not things you'[ve scanned, just program files) then disconnect the scanner. Reattach the scanner in a different USB port (different SCSI id if your using SCSI) and let Windows re-detect the scanner.

This time don't run the setup from the driver CD. Instead let Windows find the scanner and try and set it up on it's own, if it prompts you for a driver, point it to the INF file in the installer directory. If it doesn't, let it use the one it chooses.

After installing in this way you should be able to use the scanner as a TWAIN source from any application.

Hi Margaret,

I think are you using windows Vista and Visioneer one touch 8700 won’t work with that but this scanner work with Windows XP with SP 1 / 2000 Pro / Me / 98SE

Good luck!
And Thanks.

restore to factory settings

Hi,
You can download the drivers from:
http://support.visioneer.com/products/8700/downloads.asp

this is the site where you can download your driver. just follow the instructions:
http://support.visioneer.com/products/8700/downloads.asp

You must doownload windows XP drivers. Go to http:/support.visioneer.com, and left click on SUPPORT AND DRIVERS at the top of the homepage. Left click on SCANNERS FOR HOME, and on the next page, left click on your scanner's icon. Now, just follow the instructions on the page to download and run the updated software.

Not sure if your problem is the same as mine, but I encountered the same error and only to find that I plugged in a wrong power adapter so it didn't have enough power to advance the scanner head (My moving caused this mixup). Check your power adapter OUTPUT is 12V (or whatever is specified on the scanner itself, usually found on the label on the bottom or rear).

Dear Donna,
please download the latest driver for your 8700 Scanner for XP ,from this site:

http://www.driver100.com/driver/128/2222/Visioneer_8700_Scanner_USB.html

i'm 100% sure that your scanner will work with XP now.

Cheerup And Be Happy Always