Question about Motorola Mobility RAZR V3

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Screen won't come on

My phone lights up on the keys, but the screen does not come one. can anyone help

Posted by beck13 on

  • 56 more comments 
  • tigresstko Nov 01, 2007

    Help! Squeezing didn't get me anywhere--am I squeezing the wrong spot?



    My display has gone all white--no sounds but I CAN make a call. . .

  • newmoli Nov 02, 2007

    Same problem. No screen inside or out. Key pad works and can make calls. Finger squeezing trick doen't work...



    Miky

  • vanav Nov 27, 2007

    same prob

  • Vickyb65 Apr 24, 2008

    Phone screen frozen lights up but nothing else

  • weehunt May 16, 2008

    I lost the top screen on my razor v3. The phone powers up and everything works fine except the top screen. Is it the flex cable? If so, do you have instructions on how to replace? Thanks ,Dennis

  • lareinedumon May 16, 2008

    screen has gone black- keys beep and battery is fine

  • bunnyboy1 Jun 05, 2008

    damm my phone is acting gay my screen all blank but every thing else works

  • nick11056 Jun 05, 2008

    my phones keys light up and the scrren stays black

  • svr0907 Jun 05, 2008

    screen is white

  • shaggy33 Jun 06, 2008

    my screen is white, and my small screen doesn't work period. the keys light up and I can answer calls with my bluetooth headset but that's it.

  • shaggy33 Jun 06, 2008

    The screen is all white but the keys light up. The small screen doesn't work period. I can answer and talk on calls but only with my bluetooth headset.

  • Anonymous Jun 07, 2008

    My phone shows battery charging but will not turn on, shows blank screen. I have removed battery to no avail. don't know what else to do?

  • Lacey Roof
    Lacey Roof Jun 07, 2008

    I can hear my Motorola RAZR powering on, and the lights power on also. I am able to make phone calls and receive them. My only problem is i cant see anything on either screens, any one know how to fix this problem?

  • co40 Jun 12, 2008

    Apparently I don't understand where to squeeze because I get no results? Can anyone help?

  • Kathie McD Jun 16, 2008

    My front screen is totally black. My main screen will occasionally come up when I open the phone, but more often than not it's blank. If it does come up, it goes blank within a few seconds. I usually have enough time to press the contacts button & scroll through a couple names then it goes blank again. I can sometimes start to text and then it blanks out again. Calling & receiving calls actually still works, but I can't see what I'm dialing or who is calling in. UGH - this is driving me crazy.

  • karissa5612 Jul 03, 2008

    phone will only turn on as far as the hellomoto welcome screen then will totally freeze up. wont even turn off unless i take the battery out

  • money18 Jul 04, 2008

    it works but the screen goes black somtimes and it freezes

  • Anonymous Jul 05, 2008

    The screen on my phone is blank

  • justice123 Jul 05, 2008

    The screen on my phone is blankwhen i switch on my phone

  • ykpp_3 Jul 09, 2008

    my phone lights up on the keys, but the screen does not come one. can anyone help?

  • mumbo jumbo Jul 10, 2008

    my phone will turn on and the keypad will light up, everything works but the screen is black


  • mumbo jumbo Jul 10, 2008

    phone starts up and everything works but the screen is black


  • nevets0393 Jul 10, 2008

    my phone turns on, but when i go to do something the screen goes black and it freezes up

  • dhalls Jul 10, 2008

    my screen wont light up....my pin on the left side of the phone is broken, that holds the screen to the keyboard

  • Anonymous Jul 11, 2008

    When i turn on my Razor, everything lights up and turns on ok, but when i push a button the screen will freeze then turns black! help

  • Anonymous Jul 11, 2008

    My screen keeps going blank and I have to take the battery out and put it back in and then my screen will come on again but alwyas a day later. Do I need a new battery? What is going on?

  • nchcin Jul 12, 2008

    i have taken razr apart before checked all connections bottom and top screen is still blank phone works fine help me out if you can

  • verneshap Jul 14, 2008

    well my grandmas friend grand baby knocked my grandmas beer over while huging her. my grandma took the back out. too make a long story short her phone never came back on over night so we went to radio shack and got her another phone . they took( the same brand of phone she had) and got a new phone that she had to pay for($140). she used the new phone but took the sm card out and put her old one in so she could still have her plan, phone numder, and more. now im tryin to fix the old phone with the new sm. i cant fix it. the phone seems to work but the screen doesnt . THE KEY BOARD JUST LIGHT UP NOT THE SCREEN!!!!!!!!!!!!

  • jdi1992 Jul 17, 2008

    screen is blank but keypad lights up

  • tammya6 Jul 17, 2008

    screen won't come on - but I can receive and make calls

  • rikkidesi Jul 19, 2008

    keys light up but screen is totally black

  • rikkidesi Jul 19, 2008

    Turn phone on and keys light up but screen is BLACK

  • kay_12094 Aug 30, 2008

    I turn the motorola RAZR on and the keys light up but the screen won't come on

  • lil_og_girl Aug 31, 2008

    i have a shadow 4rm t-mobile. the screen on my phone is black. i can receive calls but cannot make outgoing calls. how do i fix it????

  • Anonymous Sep 21, 2008

    how can i fix this

  • allstarpheno Sep 21, 2008

    my keys light up but the screen stays black



  • joker9270 Oct 12, 2008

    i have the same problem i need to find a way to get it fixed

  • gail99 Oct 12, 2008

    My screen is white! everything else works fine.

  • Anonymous Nov 02, 2008

    the lights will be on in the buttons but the screen is black

  • avongrove40 Nov 29, 2008

    My screen also won't work

  • Anonymous Nov 29, 2008

    Whoo hoo!!! It works!!!

  • rikkidesi Dec 01, 2008

    Have Moto Razr V3 keys light up can make calls but screen is black.

  • kikohad Dec 02, 2008

    my phone lights up on the keys, but the screen does not come one.

  • jrosser Dec 02, 2008

    my screen is blank and my key pad lights up

  • rosesrblk Dec 02, 2008

    i tired squeezing my phone and holding down the * button, the # key and the red turn on turn off button and it still did not work. please help me!! i keep getting texts and its driving me insane!!!

  • tbbunny25 Dec 09, 2008

    same problem here, phone turns on but the screen doesnt. I have tried everything

  • Anonymous Dec 24, 2008

    when i turn on the phone the key light up but not the screen

  • allanvo_17 Dec 24, 2008

    when i turn on the phone only the keys turn on but not the screen

  • preeti728 Jan 20, 2009

    the screen won't appear but the keys lightup

  • Anonymous Jan 25, 2009

    My screen is black but the battery and lights still come on

  • Anonymous Feb 03, 2009

    same exact problem

  • Anonymous Feb 26, 2009

    i had the motorola l7 (the slvr) but then the battery stopped charging so i used my mothers old phone the razr v3m with att and the screen on the outter and inner just stopped working. everything turns on except the screens.

  • skater_kid12 Feb 28, 2009

    GEengineering

    please help me i need percised advice on how to fix my phone..

    the screen randomly went black and the keys are lighting up and everything. I can recieve calls. I have done what you suggested and it did not work, i have even tried it several times. please help i'm in desperate need of my phone and i cannot buy a new one

  • Anonymous Feb 28, 2009

    V3 razr screen wont come on, ive tried squeezing it, holding down buttons, and a new battery???

  • Anonymous Mar 01, 2009

    SAME problem!!!!!!

  • Anonymous Mar 17, 2009

    The squeezing fix worked. I can't believe it.

  • yeahfixed Mar 26, 2009

    Thank you so much. I kept squeezing my phone but it would not work. So I tryed holding down the off buttom & on bottom same time then sqeezing the left inside corner & it working again. Great website.

  • Anonymous Mar 31, 2009

    My front screen is white when i turn it on and the small screen in the front is black

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20 Answers

GEngineering

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Open phone, turn it over so camera is facing you.  Place thumb

in the area between camera lens and vol up/down buttons.  Place finger underneath the same relative area.  When in

position squeeze your fingers and the cases together.  This

reseats the ribbon cable located in that area.  Please let me

know the results.  Best of luck.

Posted on Oct 11, 2007

  • Mark Kelty
    Mark Kelty Sep 26, 2011

    Thanks! Worked!

  • Samara Morgan May 21, 2013

    Worked for me, too! Thank you, Thank you, THANK YOU!!!

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If your screen has been working and then goes blank either permanently or occassionally it could be that the flexcable has became un-secured. GEngineering has told people to squeeze in a certain place. That just happens to be where the flexcable is connected and by pressing really hard you are actually re-connecting the flexcable that had become loose or totally disconnected. If pressing hard does not work it can still be fixed by finding someone that repairs phones. The case needs to be taken apart and the flexcable needs to be re-connected. Do not attempt this yourself. This requires certain tools and the flexcable cannot be handled roughly. It damages easily. If you have the tools yourself you can do it as long as you are very careful. There is a video that you should watch prior to attempting the repair. The video show's how to take a v3 apart so that you do not damage the phone. (It is possible that there is another problem other than the flexcable, this happens to be the one that happen's the most to razr's.)

Posted on Jul 11, 2008

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My phone lights up on the keys, but the screen does not come one. can anyone help

Posted on Mar 01, 2009

Anonymous

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I don't understand where i am supposed to squeeze... can someone show a picture or give more of an explanation? please?

Posted on Jan 05, 2008

  • Samara Morgan May 21, 2013

    As the poster said above, open your phone, and squeeze the area between the camera lens and volome control with your thumb on top, and index finger underneath, on the main display side. Just give it a good healthy squeeze. If your connector is just loose, that will pop it back into place. If the internal cable has come completely off, then you may have to open it with a T6 torx wrench, and tiny flat head screwdriver("jewelers" or "electronic"). You should be able to do that if you are somewhat handy. Hopefully, as in my case, the cable is still basically seated, just loose, and the squeeze trick will do the job.

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Anonymous

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I need a new phone but first can anybody help me find a fix for my motorola w150 . my screen is blank i cant fix it. i tried squeezing it but it didn't work. can anybody help.

Posted on Oct 10, 2009

Anonymous

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I dont get where your suppose to squeeze?
Do you squeeze together the volume up and down buttons?

Posted on Jul 11, 2008

Anonymous

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Blank screen but my phone turns on, GEngineering
thanks for the advice, was thinking i was going to have to go phone shopping after work, but your solution sorted the problem, nice on ;-)

Posted on Jul 08, 2008

Anonymous

Hey the squeeze didn't work at first until i tried holding the red turn on button while turning my phone on and squeezing the lower left screen corner at the same time! Thanx

Posted on May 15, 2008

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Fixed my razr with GEngineering's solution. takes a large amount of pressure.

this is going to make me more cautious about slamming the razr closed.

much thanks

Posted on Oct 27, 2007

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GE's solution worked for me. You're squeezing only the screen part - the phone is opened, turned off, and you're holding the screen with the camera facing you (large screen facing the floor). Put your thumb just to the volume button side (left side) of the camera. Tuck your index finger (same hand) underneath and press hard.

Posted on May 21, 2010

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I tried pressing the lower left corner of my RAZR with no success. I read on another website to leave your phone off in the freezer for 15mins, I tried that and it worked!

Posted on Jul 03, 2009

  • Anonymous Jul 03, 2009

    I tried the squeezing method and it didn't work for me. I read on another site to turn your phone off and leave it in the freezer for 15 mins, it worked for me.

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If your screen is black then tilt the phone forward about 45 degrees an see if the screen is actually on but the back light is just shut off. i tried the pressing thing an it make my screen shut off!! but i fixed it by doing it agian, but my phone turns on vibrates and both screens and the keypad light up but both screens are stuck on hello moto welcome screen an taking out sim or battery havent worked yet!! please help if you can =D

Posted on Jul 19, 2008

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Oh my god....

I just got a Razr off of Ebay only to find that the screens didn't work. I was getting all bent out of shape when I realized that my christmas gift wasn't going to be replaced in time for Christmas, until I found this.

Honeslty, I didn't believe GEngineering's solution at first, and it didn't work at first, but like others have said, it REALLY DOES WORK. Just use a good amount of pressure. Thanks for saving Christmas, guys.

Posted on Dec 20, 2007

Anonymous

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Anonymous

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Yep takeing the battery out and squeezing the screen did the trick.
this would make the second time that i dropped it and got it back again. Maybe i should get insurance on this since im a little bit clumsy

Posted on Mar 17, 2010

Anonymous

Don't push too hard, I pushed really hard, and I cracked the LCD screen but it DID work.

Posted on Oct 17, 2008

Anonymous

THANKS!!! Bought an unlocked Razr off Ebay. It worked for a few days then screen went blank. I was ready to send it back when I found the fix here. Note: read GEengineering's post carefully and then apply a LOT of pressure.

Thanks again.

Posted on Jul 09, 2008

Anonymous

Simple as 123 ... I stoped by the att store to see if they could fix it, and their response was ..'you need a new phone" thankfully I looked you guys up and you saved me a few hundread bucks. Thanks. Oh real important "squeese hard! whith phone off and turn back on

Posted on Nov 01, 2007

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Take the battery cover out, remove battery, remove label on the right under battery, remove the 2 small screws t4 torx bit is required or use a small screwdriver set like I did, carefully remove lower half mic assembly and you will see two connectors these are your problem and was mine. I took some tape small cut and placed it under each connector and reassembled the phone works good also clean all the dust from the inside of the phone with a air can.

Posted on Jul 03, 2009

Anonymous

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Possibly the screen can be broken on the inside. Where the outside looks perfect. Take it to your local cell phone provider.

Let me know if this helps :)

Posted on Nov 09, 2008

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Anonymous

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SOURCE: screen won't come onmy phone lights up on the keys, but the screen does not come one. can anyone help The screen on my phone won't turn on. It just stays completely blank. The keys light up and I can

just visit motorola service centre, there is a problem in its FPC cable

Posted on Jun 02, 2009

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