Hello! Per the packing slip with this order: Date: 10/30/2013; Ref# 322088; Ship Via USPS First Class Parcel; Tracking# 9400110200883965650625; Sold to Don Holcomb, 3755 San Remo Dr Apt 193, Santa Barbara, CA 93105-2474.
Ordered 2, Shipped 2, 260-231001-DBN, BGSD Men's Distressed Brown Classic Leather Passcase Bifold Wallet;
The problem: only one was sent to me. Please advise about the missing second one.
Thank you. Don Holcomb
Hi don, im no real shipping expert but the very first thing to do is contact the shipper, if you get no results there then you can contact your credit card company providing that is how you paid. did you buy direct from them? they should have some type of conflict resolution system in place just for this steve
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You need to contact amazon, or the seller via amazon if item ordered was not direct from amazon. Go to your amazon orders page, select the order and you should be able to ask where it is. Hope this helps
check which box you ticked for the preferred method for despatch
if you ticked fedx for $40.00 then that is how the seller has to send it
if they send it express for extra money then that is at their cost
call a lawyer to check and go through them
I had an email directly from their customer support , i can share it with you :
Good news! We have your watch part(s) in stock. If you are interested in ordering please call in with payment information (such as credit card with expiration date), and shipping address and we will submit your order. You may call the number below (M-F 9a-3p EST) to place your order (anyone that answers can assist you). Please allow 10 days for delivery.
Bands are $15 each
Shipping $6.50/$10 if more than one part ($10 and up Internationally)
Our International shipping rates are as follows:
USPS No Tracking $10
USPS Flat Rate with Tracking $25
FedEX International $35
Sorry, Pay Pal is not yet available.
Geneva Watch Group'A Binda Company
47440 Michigan Ave. Ste. 130
Canton, MI 48188
800 -874-0907 / F.734-557-7289
you can ask the seller if they have a tracking number for the item you bought...i see in the auction it was suppose to be sent usps priority mail..if they did it through paypal the tracking number will be displayed in your my ebay page in item bought/won...if its not there, they didnt ship it through paypal but went to the post office the mail it
check your won items page..if the tracking number isnt there...email the seller and ask for a tracking number...usps priority mail only takes 2-3 days to arrive