Paid for two, Received one

Your not alone when you ask the question; a Seller from online purchase says they sent you the product you bought from them and even sent a tracking number that says it was shipped and delivered. Here is some info on how they do that and some insight.

1. Find reviews for the site you are considering buying from and stay away from known fraudulent sites.

2. Pay via Paypal or some other venue that will protect your purchase with "Buyer Protection".

3. These scammers will send a letter first class which already has a tracking assigned to it to your address so they have a way to dispute the charges with Paypal or whoever that they sent their product and the tracking number was proof of its delivery. In my case we ordered a dog kennel which weighed about 40-50lbs and per the Seller sent it First Class mail tracking, but the product should have been sent USPS packaging given the weight of the product, that's another clue of scamming.

4. These scammer may or may not respond to emails, most don't. another clue.

5. If you open a dispute they may close the case since the Seller claims a tracking was sent and shows "delivered". Talk or escalate to a manager. I opened mine with Paypal and they closed it, so i called into their help line and was able to talk to someone and explain to them what i tried to do to resolve and they sided with me "buyer protection" and refunded my full amount.

6. if you have an address or some way to identify the group or even a website. You can report it to their site at; https://www.uspis.gov/report



knowledge is Power.