My incoming line always jump into fax line. how can i solve this. can you help to provide me progamming procedure. I need to know how to reprogram my home
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Ensure that the telephone/fax line is plugged into the Line port on the back of Lexmark printer and not in the Phone port.
If you have an answering machine connected to the same
line as the fax, set the answering machine to answer incoming calls before the
printer does. Increase the number of rings by a factor of 3 over the answering
machine. For example, if the answering machine is set to pick up on 4 rings,
set the printer to pick up on 7 rings.
If you have a voicemail feature in the same line as the
fax, you may subscribe from your phone service provider for a distinctive ring
pattern feature. You can program your printer to have a distinctive ring
pattern and phone number for incoming faxes.
Unless I'm misunderstanding your question, your fax machine has nothing to do with the incoming fax number. That's assigned by your phone service provider to the telephone line the fax machine is connected to. The only way to change that number would be connect the machine to a different phone line. This might be as simple as just plugging the phone cord into another jack if that line already appears at a convenient location, or it might mean a visit from a technician to place a jack where it's needed. Or you can contact your phone service provider about assigning a new number.
I hope this has helped. If not, please post a comment with more information about your question and I'll try to help further.
Are you connected to a VOIP line for your fax?
A VOIP line can come from a company like Vonage or your local cable co.
Unfortunatly, faxing over VOIP (Internet) is not always successful. You might want to talk to your VOIP provider if they have a solution.
Are you trying with the same fax to send and recieve? Some traditional fax machines have probles connecting to fax modems, which is what you have in an Office Jet.
Try having someone else send you a fax and try sending to another number. Otherwise, you might have a defective fax modem.
Hello, you can solve this one of two ways. Try pushing a 9 when you get intercom line, you should get an outside line. So when you want to send a fax, just remember to push a 9, get outside dial tone then dial your number. Or, the second option would be to program that extension jack to auto select a line when going off hook. That will take a manual and some additional guidance. Okay, so thats for making outgoing calls. When it comes to incoming calls, you need to find out what extension the fax is connected to. You can do this by dialing another extension that has a display from the fax machine and see what intercom number comes up on the phones display. So once you know the extension number you can do one of two things. You can leave the fax off since it will most likely ring when any call comes in your office, and only turn it on when receiving a fax. When you answer the fax call on one of your other phones, and hear the beep beep beep, merely push transfer and dial the fax machines extension. That will transfer the incoming fax call to that extension and the fax machine provided you have it turned on. The other option is to break out the system manual(not user guide), and program the fax machines extension to only ring on the line you want it to, say your last line and leave the fax machine on and give out that specific number for faxes. But you do run the risk of your call traffic being heavy, incoming calls rolling over to that line or someone calling that number directly and getting the fax. I think I covered everything I can with the limited information on your application, so I hope that solved your problem.
Maybe depends on poor phone connection from this sender, caused by bad line or a transmitt problems. In faxsettings All fax, change "error correction" to off and "V34" faxspeed to slow, this will help.
Do you have a distinctive ring pattern in the same phone line
If no then you need to get a distinctive rig pattern from your service provider, which will differenciate the type of rings for phone and fax.
If you have a distinctive ring pattern make sure which one it has single rings, double rings, triple rings and double and triple rings.
To enable> First make sure auto answer in turned On
In setup/Menu go to > Rings to answer and set it to 5 or 6, and make sure the rings to answer in you answering machine set to 4(Always Should be lower then you rings to answer in the fax)
In Advance Fax setup> Then Ring pattern should be setup for the one which you service provider as given either double or triple Rings>
And the go to tools and run fax test and check what has failed
Is the phone line from the wall plugged into the correct jack on the fax machine. It should be in the one marked as "Line" or "L", NOT the one with the picture of a telephone or the letters"ext".
Is the machine set to automatically receive faxes. These have different modes of reception. "Manual" receive is when the fax will not answer the incoming call unless you tell it to. This is for users who have an answering machine or phone hooked to the same line as their fax. "Auto" receive is when the fax answers the incoming call automatically after a certain number of rings.
If you only have the fax on this line, your fax should be set to auto receive. If you need instruction on how to set that feature, please let me know what the model number is and I'd be happy to provide that info.
If neither of these seem to be your problem, trying testing the phone line with a regular phone to insure there are no line issues.
To diver the number itself is a function of the phone company itself via an optional service called "call forwarding". Cost is only a few dollars a month, depending on your provider.
Alternatly, you can use a function called "fax forwarding". In this mode, your fax machine will accept the incoming fax into memory and then dial the predefined number of the fax machine on which you wish to receive it on.
Look in your manual for "fax forwarding". If you do not have your manual you can download it from:
Let me know if this solves the problem or you need additional assistance