The microwave starts, then stops 2 seconds later

I have the same problem w/ the GE JVM1653 Microwave. I found in another forum that if you remove the top vent from the microwave and hang the control panel down at a 45 degree angle it will work..but only for so long. Plus it is dangerous having the wires exposed and running the microwave. Anyway, it is back to the same problem. After starting the microwave, it counts down 2-3 seconds and then freezes up requesting the date and time be entered again. It is a $300 clock. The most annoying part is it also states: GE we bring good things to life ...NOT



I called GE and there is no service technician in our area. I am fighting w/ their consumer relations department. They keep telling me I am out of luck b/c the warranty just expired. I am very disappointed in GE customer service, this product and this experience. I created a yahoo email account to try to gather consumers together that are having this problem b/c GE customer relations says no one else has reported this issue (which I find hard to believe). The email is [email protected]. Please email me w/ your microwave # and I would be happy to put a complaint in to GE w/ all of our names. Maybe we can all be reimbursed. If not I will go to the Better Business Bureau.



Thanks! I have the same problem w/ the GE JVM1653 Microwave. I found in another forum that if you remove the top vent from the microwave and hang the control panel down at a 45 degree angle it will work..but only for so long. Plus it is dangerous having the wires exposed and running the microwave. Anyway, it is back to the same problem. After starting the microwave, it counts down 2-3 seconds and then freezes up requesting the date and time be entered again. It is a $300 clock. The most annoying part is it also states: GE we bring good things to life ...NOT

I called GE and there is no service technician in our area. I am fighting w/ their consumer relations department. They keep telling me I am out of luck b/c the warranty just expired. I am very disappointed in GE customer service, this product and this experience. I created a yahoo email account to try to gather consumers together that are having this problem b/c GE customer relations says no one else has reported this issue (which I find hard to believe). The email is [email protected]. Please email me w/ your microwave # and I would be happy to put a complaint in to GE w/ all of our names. Maybe we can all be reimbursed. If not I will go to the Better Business Bureau.

Thanks!

Same problem. Model from February 2005. It stopped working about November 2007 - after the warranty expired. Same problem. Model from February 2005. It stopped working about November 2007 - after the warranty expired.

Same problem. I don't know where to start. I don't think I trust having exposed wires since I have young boys who use the microwave. Sounds like I'll end up buying a new microwave--but not GE. Same problem. I don't know where to start. I don't think I trust having exposed wires since I have young boys who use the microwave. Sounds like I'll end up buying a new microwave--but not GE.

Same problem. Microwave shurs down within two seconds then displays "set clock". It works without sutting down if the control panel is tilted outward. There are no loose connetions behind the control panel. I am still working on a solution.



Frank Same problem. Microwave shurs down within two seconds then displays "set clock". It works without sutting down if the control panel is tilted outward. There are no loose connetions behind the control panel. I am still working on a solution.

Frank

Same problem...Also a GE JVM1650 manufactured in Feb 2005. Called GE and the service call alone will be $75. They can not give me an idea of what the problem might be. They can not give me a menu of what certain parts and the labor for them would cost. They can not even give me a local number so that I can ask these questions of the "GE Certified Repair Professional" who will be coming to my home. I feel like I'm about to spin a roulette wheel! Maybe it'll only cost $150, maybe $450...Who knows?
It is too much of a coincidence that we are all experiencing the same problem from models produced around the same time. I cannot understand VEKAT's solution and do not know what to do next. Same problem...Also a GE JVM1650 manufactured in Feb 2005. Called GE and the service call alone will be $75. They can not give me an idea of what the problem might be. They can not give me a menu of what certain parts and the labor for them would cost. They can not even give me a local number so that I can ask these questions of the "GE Certified Repair Professional" who will be coming to my home. I feel like I'm about to spin a roulette wheel! Maybe it'll only cost $150, maybe $450...Who knows?
It is too much of a coincidence that we are all experiencing the same problem from models produced around the same time. I cannot understand VEKAT's solution and do not know what to do next.

I also have a February 2005 JVM1650 that is doing the same thing. Could this be a bad run at the manufacturing plant? I also have a February 2005 JVM1650 that is doing the same thing. Could this be a bad run at the manufacturing plant?

Same problem GE JVM1650 spacesaver manufactured April 2005. Initially I would reset time / day and it would work periodically. Now it turns off after 2 secs all the time. In mid December I called and received the same answer about a $75 service call. That's before parts, etc.



This is pitiful after only 2 years a light to moderate usage. Same problem GE JVM1650 spacesaver manufactured April 2005. Initially I would reset time / day and it would work periodically. Now it turns off after 2 secs all the time. In mid December I called and received the same answer about a $75 service call. That's before parts, etc.

This is pitiful after only 2 years a light to moderate usage.

We have the same problem with our JVM1650. Some times it works fine and the next it will shut down repeatedly. This is very anoying and even though it's good to know we are not alone that does not fix the problem. We have the same problem with our JVM1650. Some times it works fine and the next it will shut down repeatedly. This is very anoying and even though it's good to know we are not alone that does not fix the problem.

I had the same problem with my GE JVM1650 today. Model from Jan 2005. Looks like a trend that requires a recall. I had the same problem with my GE JVM1650 today. Model from Jan 2005. Looks like a trend that requires a recall.

JVM 1653 with same problem. Believe it was mf'd in early 2005 because we bought in in April 2005. At first, I could reset the GFCI outlet and it would work again. But now I can't get it to work. Same issue with GE service: they don't have a local repair guy, although I have left messages with GE-authorized repair centers and am waiting for a call-back. JVM 1653 with same problem. Believe it was mf'd in early 2005 because we bought in in April 2005. At first, I could reset the GFCI outlet and it would work again. But now I can't get it to work. Same issue with GE service: they don't have a local repair guy, although I have left messages with GE-authorized repair centers and am waiting for a call-back.

I also have a GE JVM 1650 I bought it 4/13/05 and in Nov 2007 I started to have the same problem I set the time to cook and sit runs for a few seconds and turns off and I have to set the clock again. I called GE and she could say to me is that it sounds like the control panel and you will need service. then she give me 2 phone numbers to call and tells me a service charge is between $70.00 & $100.00. I don't feel I should have to pay the microwave isn't even 3 years old. I had a free standing no name that I bought from walmart for $70.00 6 yrs ago and my sister still uses it. GE needs to stand by there product and either fix or replace these there is obviously a problem I also have a GE JVM 1650 I bought it 4/13/05 and in Nov 2007 I started to have the same problem I set the time to cook and sit runs for a few seconds and turns off and I have to set the clock again. I called GE and she could say to me is that it sounds like the control panel and you will need service. then she give me 2 phone numbers to call and tells me a service charge is between $70.00 & $100.00. I don't feel I should have to pay the microwave isn't even 3 years old. I had a free standing no name that I bought from walmart for $70.00 6 yrs ago and my sister still uses it. GE needs to stand by there product and either fix or replace these there is obviously a problem

Microwave is just over two years old and doing same thing. Had repair man out twice due to extended warranty. First he thought it was board, was replaced and same thing happened still. Second time came out an he contacted ge, was told that there were complaints about same problem and nothing could be done unless he could find problem and trace the problem back to what was causing it. I don't understand how ge can treat customers like this. How about standing behind your products. Microwave is just over two years old and doing same thing. Had repair man out twice due to extended warranty. First he thought it was board, was replaced and same thing happened still. Second time came out an he contacted ge, was told that there were complaints about same problem and nothing could be done unless he could find problem and trace the problem back to what was causing it. I don't understand how ge can treat customers like this. How about standing behind your products.

omg.... i have the same problem with the two second deal and its off.... the microwave is only two years old..... im glad im not alone. guess im going full steam ahead at ge.... they will replace it or go to attorney general
omg.... i have the same problem with the two second deal and its off.... the microwave is only two years old..... im glad im not alone. guess im going full steam ahead at ge.... they will replace it or go to attorney general

I have the same problem. The microwave stops after 2 seconds. I purchased it in the summer of 2005. This problem started in January of 2007. GE is no help to me. This is just not right as hundreds of people are having the same problem. Now I have a $350 clock.





I have the same problem. The microwave stops after 2 seconds. I purchased it in the summer of 2005. This problem started in January of 2007. GE is no help to me. This is just not right as hundreds of people are having the same problem. Now I have a $350 clock.

It stops after a few seconds and wants needs the clock and date re-installed, then when started again, it stops. It stops after a few seconds and wants needs the clock and date re-installed, then when started again, it stops.

Microwave will start for couple seconds then stops? Microwave will start for couple seconds then stops?