There are 5 versions of the firmware you can download for north America.
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SOURCE: My pc will not download the firmware update. It
This is because you are telling the download window to open the file after downloading it. You aren't supposed to open this file under Windows, you're supposed to ship the file into the router. Windows has no idea how to open it, and that's what it's telling you. Instead, choose the option to just store the download in a file.
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