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Question about Canon Pixma MP500 All-In-One InkJet Printer

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Black line prints on back of paper

A half inch wide black line prints in the center on the back side of the paper. I have performed interior and bottom plate cleaning per canon's instructions.Bottom plate cleaning several times removes the line for the most part but it reappears after printing about 20-25 pages. Please help.

Posted by hollyow on

  • Anonymous Feb 18, 2008

    I have the same exact problem, on the same exact printer. Unfortunately I have not found the fix. Hope someone comes up with an idea.......

  • Anonymous Feb 21, 2008

    I had exactly the same problem. it appears ink (a LOT of ink) is getting on one of the paper rollers. It will go away after running a few sheets of paper through it, but reappears - I think when the print heads are cleaned. I never received a "waste ink tank fullI" message on this machine. Called Canon - returned the printer under warranty - replacement works fine.

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Anonymous

I have the same problem and I have not found any fix yet.

Posted on May 15, 2008

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Smudge down one side-- Toshiba

https://www.tonergiant.co.uk/blog/2017/05/black-lines-down-the-page-4-causes-and-how-to-fix/

Sadly, the poential fix is a step by step process where each step either solves the problem or doesn't thus forcing you to move to the next step. The procedure on the above listed page includes cleaning, which you indicate having performed. Each time you try to print, you undo your cleaning in this instance. Look for advice for your specific model of printer. Toshiba has interactive tutorials. https://tbs.toshiba.com/tbs/support/#downloads
https://www.atechnj.com/what-to-do-when-your-printer-leaves-black-lines-or-smudges-on-paper/
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it is not directly coming from the head. Probably you are printing your photos without borders. This means that the printer prints slightly beyond he paper. As a consequence is sprays ink on the mechanics and after a while it starts to smear on the back of the paper.

This phenomenon is even mentioned in the printer manual (kind of caution when selecting borderless printing).

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I have the same effect on a pixma IP 4500 , and I live with it.

Cheers

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