I flew in from overseas and my phone locked up asking me for a pass word I dont think I set up a security coad but I tried some old coads and that didnt work now I cant get it unlocked without doing a complete reboot/ master reset and loossing all my data I went to Verizon they cant help me they can only do a master reset saying they are not allowed to hook up to my phone do to privecy laws they told me it locked up 1. because I turned my phone on overseas 2. because I went through security at the airport 3. I sould have tried the last four digits of my phone # they tried four 0's and six 0's I cant sync it without a password and I need my contacts its my livelyhood can anyone help me with this problem??? Is there a way to remove the contacts befor I do a master reset???
Hi Motyvator, Try holding the Home button and Space bar together for a couple of seconds. Also, try to use the last four digits of your last phone number prior to getting the account with the MotoQ. I know these are long shots, I feel for you, best of luck in retrieving your contacts.
If all the contacts are on the SIM card then remove it before reset. Or use a friends phone to read your SIM and write down the contacts.
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