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Cannot connect to printer

Printer is connected through a network. It has been working for a year and a half and suddenly my computer cannot connect to it. I have set my network to assign it a dedicated IP address but this does not seem to help.

Posted by drpol on

  • 4 more comments 
  • Anonymous Nov 16, 2007

    Unable to ping ip address assigned to printer; I get 169 ip address but network connection is good

  • Anonymous Feb 26, 2008

    with the printer dhcp not availble (trying to use the IP static) When i conect the network, the printer take a address from the network. and you cant change it because is dynamic.

    the network doesnot care that the printer has the DHCP off.

    Any help?

  • JOANN garza May 12, 2008


  • mwgarvens Aug 06, 2008

    My printer (on a network) also has been working for a long time and suddenly stopped working. My laptap says it is unable to connect to printer. I can connect to the computer the printer is connected to, but not to the printer itself. I went out and checked my windows update history and an update to Windows Vista was installed about the same time that this problem started. Please help!!!

  • skilled123b Oct 12, 2008

    printer cannot connect to computer

  • Anonymous Mar 01, 2009

    I had the same problem, but the solution submitted by checkitright resolved my issue.



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It has lost it's Ip address or your queu is backed up and has to be cleared.


1 go to Start, Settings, Control panel, printers and faxes is your printer there? No, then download.

 2 go back to step 1 right click on your printer and go to properties go to Port put your mouse between the Port and Description line that seperaates them, right click and drag that line over to the right, it will show you the IP address. That has to match the network card IP address try printing a Configuration page from the menu of the printer it will show you what the actual IP is.

Posted on Oct 11, 2007

  • CheckitRight
    CheckitRight Oct 16, 2007

    O.K. assuming it is correct and it has it's IP, can you ping it?

    If not then

    1-your connection is bad

    2-your port is bad

    3-the network card is bad ( it should have a light when you plug in the network cable. which can also be your port not working)

    4-your ip is not matching the network card




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I have the same problem. I can ping the printer but some pc's will not connect to the printer when I put the IP address in the address bar of internet explorer.
The company that sold it to us will not help and Minolta is no help.

Posted on Oct 14, 2008



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Hi cannot connect my dell 922 to computer has worked previously but does go off have tried to re install with disk but does not work, printer is not shown in my printers and faxes

Posted on Apr 25, 2009

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Related Questions:


Where do i find the ip address for my lexmark z705 printer


This may help.

How do I find IP address of a network printer?

Often times we see a networked printer suddenly stop working and you need to find a static (private) ip address of the printer to diagnose further. How do we find IP address of a networked printer? There are a few different ways to go about finding it.
1. A network printer with built-in ethernet port usually provides a menu button that will allow you to display IP address assigned to it. You may also try printing self test or configuration page from your printer.
2. If you can't find an IP address of a network printer from the menu display or your printer is connected to a printer server with no display, you may find its address from any networked computer configured to use the printer. To find the printer IP address from a Windows machine, perform the following.

  • Start -> Printers and Faxes, or Start -> Control Panel -> Printers and Faxes
  • Right-click the printer name, and left-click Properties
  • Click the Ports tab, and widen the first column which displays IP address of the printers
3. If your networked printer uses DHCP, you may connect to your router and find the IP address of the printer from DHCP status page. The router displays all host machines that are assigned dynamic IP addresses.
4. You may also try pinging your network from a computer connected to the network, and lookup an arp table. On your computer, click [Start] -> [Run...] and type "cmd" and [Enter]. Type "ipconfig" to find your network address. The network address is found by performing a logical AND operation on your IP address and the subnet mask. For example, if you IP is and subnet mask is, then the network address is Ping your network using a broadcast address, i.e. "ping". After that, perform "arp -a" to determine all the computing devices connected to the network. One of the IP found is your networked printer.
5. You may also use "netstat -r" command to find an IP address of all network routes. However, if your printer has problem communicating with other network devices, you may not be able to find IP address of the printer using "netstat" command.

Thank you for choosing FixYa! have a good one!

Computer can't connect to wireless router

Is your printer wireless or it is connected to the computer ?
Make sure that the computer is connected to the network ?
or try to upgrade the Firmware of the router.
Click Here for more info about networking.


I have a Dell 3110cn printer that is connected to a small network. It worked fine for 3 years than all of a sudden 3 of the computers no longer have the duplexer available. The computer that is directly...

Check your driver version in your printer properties on all the printers. You might have had an automatic update and it only went to some of your computers.

Offline wireless printer

Please make sure that printer is turn on, before doing ensure you do power cycle of printer.

Add printer on Standard TCP/IP port.

Network printer stopped printing

Try disabling the firewall on your computers. You may also try to do a system restore prior to installing the windows update and check if you will be able to print.

I have had a Lexmark730 for a year and a half.I have changed nothing and yet all of a sudden last week I got an error notice that the connection has failed between the computer and printer.I have checked...

Tulla, i encountered the same issue with an old lexmark Z-series (Cheapest model). i had to reinstall the printer agian.

if you have the utility installed, remove the printer from your printers and faxes first, then uninstall the bidirectional utilities like ink monitor and all that. after so, you may reinstall it using the CD (with utilities) or just add a new printer to your printers and faxes window.

good luck

Can't add a printer to network

Hold reset on the router for about a min and a half while disconnected from power. You should be able to connect with both the PC and printer when powering up again.

Network printing suddenly stopped working

Perhaps you might wanna try checking the IP address of the printer and see if it matches that of the ones that are mapped in each individual computer. There might be many factors in the "strange" events that have occured (PC gremlins, i call it). That should be an initial starting point.

Resetting the router wouldnt help, cause it is the router that issues different dynamic IP addresses (otherwise known as DHPC) to each and eveny node connected to the netwrok as well.

Another important thing to note is HOW these devices are connected to the router. Wirelessly? Wired connection? The fact that you can see the printer via the router means that there is no problem with the router's end, so the problem lies in the intermidiate connection from the computers to the router. Try to work on this angle. Thanks.


Laserjet 2300d hasstopped printing to a HP Jetdirect 170x suddenly

parallel cable connected?

omg this? "old centronix")
IEEE 1284 standard
parallel-zw1hxsxncju1x1hxxv3nm1gz-1-0.jpg RTM yet? check the manual carefully

The HP JetDirect 300X provides connectivity to 10Base-T and
100Base-TX networks. The HP JetDirect 170X provides
connectivity to 10Base-T ne
tworks. The HP JetDirect EX Plus
provides connectivity to 10Base-T and 10Base2 networks.

HP JetDirect 170X (J3258B):
Bidirectional parallel port (IEEE 1284).
Network port (Ethernet): RJ-45 (10Base-T).
Test button (sends print server configuration page).??????????
2 LEDs on front indicate LAN activity/status
Not finding what you are looking for?


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