Freezing, bad track, won't delete tracks

Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete
Labeling Unknown Songs: open Windows Media Player and go to library click on artist. The sub folders will be named by the artists and the unknown songs will be in the sub that say's unknown. Click on unknown then right click on the title bar put a check next to artist and album artist. Right click song under artist or album artist or both and type in the name of the artist etc.... This change in your computers Music folders also then sync with your sansa or media player then load songs to it........

Hi there !!!

When you say every time you download some files and if it says UNKNOWN. Then i would say the ID3 TAGS could be an issue.
This issue occurs when information in a track's ID3 tag is missing or incorrect.
ID3 tags allows information such as the title, artist, album, track number, or other information about the file to be stored in the file itself.

In order to fix this up. Kindly follow any of these steps..

Step 1:

1. Open Windows Media Player.
2. Under Library, look for the file to be edited.
3. Right-click the file, then select Advanced Tag Editor.
4. Enter the proper data for the fields available (i.e., Title of the track, Artist Name, Album Name, Genre, Track number, etc.)
5. Click Apply then OK.

Step 2:

Using Windows Explorer
1. Look for the location of the file.
2. Right-click on the file, then select Properties.
3. Click the Summary tab.
4. Click the Advanced >> button.
5. Look for the information you want to edit under Property.
6. Click the space under Value to edit the information.
7. Click Apply then OK.

What I would recommend you to do is to format the device...Keep in mind that formatting the device will delete everything you have in that device....if that doesnt work...go to the sandisk website and download a firmware upgrade for your device...I am sure that will take care of the problem you are having...
Thank you
Computerrep

Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
connection.
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
e200\...\MUSIC folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).

If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.

-Tha Mp3 Doctor

Uh, I had a similar problem which was extremely difficult to solve. What you want to do is reformat your entire MP3 player. YOU WILL LOSE ALL THE MUSIC ON YOUR SANSA. But you can simply resynch it.

http://mp3support.sandisk.com/tools/DeviceRecoverySetup.exe

You should try taking the battery out. if you unscrew the for screws on the back there will be a battery just take that out and put it back in this should delete everything if it doesnt then i dont know. dont worry about takeing it apart your only takeing the back off to where the battery is. just like your cell phone.

For the bad tracks go Under Settings, look for Mode or USB Mode. Put the unit in MSC (if that's available) or Rhapsody.

Connect it to the computer. See what driveletter it is :F: Sansa E280...G: Sansa E280... whatever it is.

Click Start/Run and type in chkdsk F:/f (or G: or whatever the letter is) . That will check and may fix the bad files.

I hope that helps
Please rate accordiingly
Thank you
Computerrep

If you want to delete EVERY track off the player, then reformat the player in Windows Media Player - it's a shortcut - see my "tips and tricks" on formatting mp3 players

If there are artist, album traces, then you need to click on every subfolder under your device in Windows Media Player and delete every trace that way - tedious, but effective

-Tha Mp3 Doctor

Right click on the song in Windows Media Player and select Advanced Tag Editor

you downloaded a corrupt file, you need to trash everything and restart it from scratch, reformat it, the whole nine yards. you have to be careful when you download from placed.