My phone line has not been working at all, tried different phones and everything. Is it possible that pop spilled on the modem could do this? its actually a problem that was fixed this morning by the phone company....the internet was working and only the phone was down, but the tech claimed the dsl modem was bad and thats why the phone didn't work.... is that even possible?
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317 Answers
Re:
Two things:
1) Is your phone bill paid? 2) Have you installed filters on the phone line and data line? 3) as you said, check for anything sticky on the speedstream itself, something might have been spilled, or even water for that matter.
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Yes it is likely the HP All In One is damaged - I suggest you put your money towards a new All In One as a repair most likely would not be a cost effective solution.
The flashing DSL light means that the modem isn't seeing the DSL signal on the phone line it's connected to. This might be due to modem failure, but it might also indicate a phone line problem. The most common trouble I run across is an unfiltered device connected on the line that interferes with the DSL signal. Other than the modem, all devices (phones, fax machines, security systems, etc.) need to be connected to the line through a filter. Check to be sure something hasn't been connected without a filter. Sometimes a phone gets moved or a new phone is added that gets plugged in to a handy jack without being filtered.
If you can, try connecting another modem to the line. You may be able to borrow one, or find one at a resale shop. I see them quite often for only a couple of dollars, leftover from people changing to FiOS or cable service. This can help determine if the modem is responsible.
One final possibility: your DSL service has been cut off. I've had two cases where loss of DSL was a phone company issue that they needed to fix at their office. (One following some wiring work done in apartment building, the other when service was mistakenly disconnected from the wrong customer.)
This kind of trouble can be a headache to solve, but it can be solved. Good luck and thanks for using Fixya!
This likely means that your DSL modem is not trained up with the DSLAM. - Geek talk for your modem is not connected to the phone company's equipment properly.
1.) Remove power from the modem
2.) Remove all devices (including the DSL modem) from all phone jacks in the house.
3.) Add the DSL line back to the wall jack, taking care to plug the wall jack into the correct jack on the DSL line. (Do not use a DSL filter on your modem!)
4.) Power up the modem/
Still not working? Continue...
5.) Try a different phone jack
6.) Try a new phone cable between the wall jack and modem
7.) Call the phone company for further assistance.
This happens on the older software levels of the Mitel phone systems when the phone type programmed does not match the phone type connected. Example: if the phone system programming has a 4015 phone type for that port and you connect a 4025 phone you will get this result. Another cause could be the port you are connected to is analog(used for analog devices such as fax, credit card, modem, or standard single line phone) instead of digital; you would get this result even on the latest software levels.
Assuming that this is the same phone that has been at this location and was working previously, try a different working 4025 phone at this location. If the different phone works, then the problem is in the phone and needs to be sent for repair. If the different phone doesn't work, change the line cord to eliminate possible bad line cord. If the phone still does not work, the problem could be in the outlet, building wiring or in the telephone system. At this point you likely need to call a service technician to track where the problem is.
Hi:
I have'nt used computer modems to fax in a long time, but will try to help, If you can edit the command line enter ATDT this command means Attention Dial Tone. Enter this command to see if you hear a Dial tone. I also suggest you try taking out the modem to reset it. let windows load without the modem in the computer then shut down windows compeletly and reinstall the modem so windows can reinstall the drivers for the hardware, if you have upgraded windows to a different version since you last faxed, then it would be wise to look for updated drivers.
Yes. If you have 2 telephone-lines, then each modem can simultaneously be used.
If you have just 1 telephone line, and multiple wall-outlet jacks, you'll have to "coordinate" the dial-up usage -- when the first computer is connected via the modem, the second computer's modem will get a "busy" signal.
Each cable-outlet in your house can have a cable-modem -- they can be used simultaneously.
However, you can only have one DSL/ADSL adapter per telephone-line.
The 2 jacks on the back of the Arris modem are labeled "1/2" & "2". The first jack labeled "1/2" means that the jack is capable supporting 2 different phone numbers, a line 1 and a line 2. The second jack labeled "2" means that it is capable of supporting only a second phone number. Therefore your 1 phone number is working correctly from the port labeled "1/2".
There are different types of phone splitters. It is possible that the one you used may have been to split lines 1 & 2 on a single jack into two seperate jacks. Take a closer look at the splitter and see if the 2 ports are labeled differently.
You have two different devices here. A modem and a wireless network adapter. Two totally different devices. It sounds like the modem quit working but the wireless network adapter still functions. I'm assuming that the modem is built it. If you absolutely have to have it you could buy a PCMCIA modem if your laptop has a PCMCIA slot to plug it into. You could also have a corrupted modem driver.
Connect your modem to the phone line and test the modem.
Control Panel-->>Phones and Modems. Click icon. Tab Modem. Highlight your modem, and Click Properties--->>Diagnostics. Verify that everything is OK.
Then Start --->>All Programs -->>Accessories-->> Comunications ---Hyperterminal.
Enter a name for a bogus connection, Click OK Enter your phone number and dial it. If Phone/Modem connection is OK, you shoul hear the busy signal. Alternative:Run the Dell diagnostics.
If Modem connection is correct you must then create a dialup connection. Hope it helps.
Error 680--- No dial tone
A) Test modem by dialling a number through HyperTerminal or phone dialler. This will test the Modem without using Dialup Networking.
B) Make sure you are using the correct and/or original cable. Some modems used specific wiring which is not compatible with standard modem cables.
C) Check that you phone line is working with a normal phone.
D) Make sure the phone line you are trying to dial on is not a non-standard line, this can cause problems also.
E) If all the above are OK then get a new modem or test in a different location.
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