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My mp3 player is in my hand and i hold the power button and it flashes sandisk and then cuts off, ive tryed putting it in my comp to charge it and even that wont work if u have a solution plz do tell
Try connecting it without the battery. If it shows up, format it.
To format My Computer>Device Name>Right Click and select FORMAT.
Please add to the question if that didnt work.
Best of Luck.
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If Windows Media Player is not recognizing the player, try the volume +/Recovery method and then reformat the player inside Windows Media Player.
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
try putting it into recovery mode. you can do this by putting the hold sign to where it shows orange, then holding the record button down while holding the power button down and continue to hold them at the same time. make sure your sansa is plugged into the computer while you put it into recovery mode. for more information here is a link to the forums where they tell you how to put it in recovery mode http://forums.sandisk.com/sansa/board?board.id=e200
try reseting it to factory settings. in other words put it into recovery mode. to do this simply plug it into your computer, then push the hold button down so the orange is showing. then push and hold the record button on the side of it and push and hold the power button. if you do this correctly it should work. heres a link to the sansa forums just in case http://forums.sandisk.com/sansa/board?board.id=e200
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor
hold down the on button on the bottom left hand side, keep holding it till the sansa turns itself off. After its turned off switch it back on, ive had the same message up many times
Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.
http://sandisk.com/assets/file/downloads/firmware/e200fw01.00.12.exe
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds)
- slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Again, select format when prompted.
Best of Luck.
Try updating the firmware of your player. Switch the player to recovery mode (enable hold switch and press and hold the record and power button until you see on the screen welcome to recovery mode) download the sansa firmware updater on the sandisk website and install it to your computer. When it ask to connect the device connect the player and check if there are updates on the player. Also try to format the player it may be the songs on the player is causing the problem.
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