My Sansa, whenever I try to turn it on the blue ring lights up but thats it. The display goes to a strange black and white block picture sort of thing. It has no trace of even the welcome. The only way to turn it off it to hold the power button and rotate the ring clockwise of counterclockwise(I forget which).
What I did for mine was just reset it. Hold down the big round center button and the start button at the same time for at least 20 seconds. It will turn off, then try turning it back on and see what it does. Mine is working fine again (the "key locked" message just meant that I had the hold button on! woops.)
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ok..idk if this will work but it might...first turn off the sansa...then turn the hold switch on (it should turn red). hold down the record button on the side of the player..then while still holding that hold the power button down...but keep holding them untill a screen shows up saying something about recovory mode..itll say to plug in the usb..u could do that..idk it that will work..it it doesnt instead of plugging in tthe usb in the computer..wait about 15 seconds after the recovory mode screen shows up and then hold down the power button for about 15-20 sec...then itll go all black (including the blue light) press the power button again like u would to turn it on...and everything should be back to normal..hope this helps...:)
That's happening to mine. I checked the player today and there was MAJOR corruption inside. Plug in the player and go into your songs folder and see if you notice anything strange. If it won't turn off, hold down the menu button until it does, this always helps me. Good luck! Hope that helps! :)
I am not familiar with your particular model, but I do know what the problem is.
The inverter that runs the lights behind the screen is faulty and needs to be repaired. The lights shine from the top and bottom and reflect outwards through the panel so you can see what is on the screen. If you start the computer up, then shine a bright light into the panel you will see an image on the screen, but very feintly.
This can be cheap, it can also be expensive depending on where you go to get it repaired. Call aorund to a few TV shops in your area to get a rough idea on prices.
I think there's a capacitor that holds a charge for the blue-ring-of-death. The fix is to hold the menu button down for about 30 seconds (blue ring disappears) and continue holding for about 15 more seconds (or until re-boot). The additional time is required to discharge the capacitor.
If that fails, there is a safe-mode: place the device in hold, and press the mic and menu buttons at the same time. This usually doesn't apply to the blue-ring problem, but it may help.
It might just need to be reformatted. If you don't care about deleting and redownloading everything with songs and videos and pictures, too, then reformat it. Just plug the mp3 player into your computer and right click on the icon in the MY COMPUTER window, and click on FORMAT. It should come to a new window and click on start format. If this doesn't work, then call me to help you any further. Ask for Maxwell at 1-(239)-945-0583.