Beans don't grind - Cuisinart DGB-300 Coffee Maker

I just called Jura support and they talked me through this SIMPLE solution and it worked right away. Change the grind setting *while the grinder is a spinning*. If you don’t do it while its spinning nothing will happen.

Don’t hesitate to call Jura - their support team is very good.

800 220 5701

Grinding beans is a personal preference job. The finer the grind, the stronger the flavor. You get more surface area contact with the water. Pulse, don't just hold it on. Pulsing prevents heating up the beans and making the oils bitter.

While I don't have this brand or model of grinder, (coffee beans, spices?), I use a small elec. grinder for grinding coffee beans and unless the grinder and cover or perfectly lined up and locked in place, it willnot grind, a safety feature. Check and make sure everything is lined up so it closed with all the lines in place and the grinder is also put into the lock position.

• Try to grind all the beans through.
• Put some uncooked rice inside the hopper and grind it, it is very good at cleaning if you don't have Grindz. Get Grindz if you can to grind and clean the burrs.
• Try to take the grinder apart and brush off and clean off the burrs by hand.

I've long ago lost the manual that came with my grinder (I actually don't remember if it even had one), but I don't think it listed grinding times. You just grind a few seconds and check, then grind a little more if it's still too coarse. Unlike a burr grinder which is adjustable, in a blade grinder the same grind time may result in different consistencies as you change beans. By now I've just learned how long to hold the button for the different beans I buy, and the first few times I try a new blend or varietal I have to adjust the time. I think you'll just need to experiment and then you'll know what works best for your tastes.

Hi
There are many ways to clean oily residue from your burrs. You can order a grinder cleaning tablet from online stores called Grinds by Urnex. Some people use white rice but if you don't get it all out you will have rice in your coffee. You can take them apart and clean them manually but if you don't reassemble it correctly you will not get a good grind. I think the easiest way is to get some cheap light roasted beans ( doesn't matter if they are old ) but never use shiny beans because shiny beans have lots of oil.
Set the grinder to a very coarse setting, on a Rocky 7 higher that you currently use. You can turn it to a larger # any time but it has to be grinding to turn it to a lower #. Pour a cup of cleaner (beans, or rice) into the bean hopper and turn the grinder on. Grind the whole hopper through the machine. If you use grinds just a couple of #'s higher is all you need. Once you have cleaned the burrs you will need to grind some of you beans to purg the cleaning debris for the burrs and chamber. When you see no more cleaning compound you can turn the hopper back to where it was leaving the motor run. Once you get it back test with your beans.

You should clean it with a brush After every use.

The grind is set too fine adjust to a coarser grind.

This fixes almost all the "beans will not feed or beans will not grind" problems caused by coffee bean dust packed in the burrs. Oily beans cause this problem more fequently.
a. Pour all the beans out the top.
b. Open the settings up all the way and see what else can be poured out. Use your shop vacuum to **** grounds out the spout and backward out the bean bin.
c. Pour in some instant rice and start grinding. Reduce the grind to a small setting like six and then open the settings all the way again. (The grinder will not start at a low setting with the rice in it. If you let it stop, open the settings to about 16 before trying to restart.)
d. Pour out the rice and vacuum out the ground rice.
e. Adjust the grinder to your favorite setting and try a coffee grind. Grind until most of the rice dust is expelled (any remaining trace of rice dust will not affect the flavor of the coffee).

The machine automatically stir the beans since the blade make vibration and doing that shake the bean all around.Make sure the the tank is half full so the weight will help on that.If the container is almost empty the bean will fly around and don`t get in the grinder.Back up the machine to the original factory grinding and try to adjust again the wheel