RTW4640YQ0 made horrible loud noise banging so I pushed pause button and once lid release I removed laundry and see that back side of tub in down and when I reach my hand over top of the basket frame there is a spring still attached to tub frame, did it just pop loose? How can I fix it? Thanks!

There could be an unbalanced load of laundry being washed or the drum bearings are loose and need to be tighten or the filter is blocked in your washing machine.

If it's your washer that is locked, the manual suggests you press the START/PAUSE/UNLOCK button. It says the lid will unlock once the washer movement stops and it might take several minutes if it was spinning at a high speed. You can resume the cycle by pushing the Start/pause/unlock button again.
I really hope this is the answer you need. There is nothing more frustrating than a load of wet laundry. If this helps, please come back to Fixya and rate my advice. Thanks and good luck!

Hi,
When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about the noise and vibration that front loadwashers can make..

Washer Problems Washer noise when spinning
heatman101

I have a Whirlpool model WTW4950XW0. Once i push the start button.
The lid locks, sensing lite on, machine goes through its cycle, than lid unlocks
monents later.What wrong. I was doing laundry and notice the machine making some noise on the spin cycle. I push the pause button and remove some clothes.
thats when the sensing lite keeps blinking.
thanks
Rich

Yes I do know unfortunely the basket support broke. This support is mounted on to the back of the basket and goes through the rear bearing and the back half of the outer tub. This is a very extensive repair .the unit has to be totally disassembled ,if it only broke the support it is about 100.00 , but if the rear tub bearing is also damaged you may consider replacing the unit with a new one either way this is an expensive and extensive repair...

First of all, unplug your washer. You will need to remove the console in order to get to the lid switch. The washer may have release tabs under the console at each front corner. Simply slide a putty knife straight in from the front at each corner and push in while lifting up. You should feel the release tabs push in and the console will pop up. If not equipped with this type of console, you may have a console that has removable end caps. They can be removed by gently prying up on the top of them from the rear on each side. You may have to use a small screwdriver for this. The caps should pop right off. Once removed, you will need to loosen a screw under each cap. Once you have the console loosened, carefully lift it up and lay it back over the rear panel of the washer in its resting position. Be careful not to damage the small plastic hinges that hold it in place. Now you will need to perform the following steps:

1. Under the console you will find the lid switch connector. Unplug the switch from the connector.

2. There will be two brass colored clips. You will need to remove these to remove the machine casing. Place a flat blade screwdriver straight down into the opening on top of the washer and into the groove of the clip. Push the screwdriver away from you while holding into the groove and the clip will release.

3. Open the lid of the washer and place your hand under the front rim of the opening (DO NOT grab the wash tub). Now pull the case from the frame by lifting from the back first.

You do not have to remove it all the way from the frame, just enough to gain access to the switch. All there is to the switch is a couple of screws holding it in and a ground wire. It's a pretty easy repair job. Some models will have the switch located on the right-hand side of the lid rim opening, while other models will have the switch located on the left-hand side near the lid hinge.

Once you've completed your switch installation, make sure you get the case back on the frame correctly by following these steps:

1. While looking down through the lid opening, place the front lip of the machine case UNDER the washer frame and start leaning it back onto the frame. There are four small cleats that must fit into four slots on the case or the washer will vibrate. Make sure the frame is seated properly, lean forward from the front of the washer, grasp both sides of the rear panel and pull towards the case. The rear panel should be seated and flush with the casing before inserting the retaining clips.

2. Insert the brass-colored clips into the slot on the washer rear panel first, and then push straight down into the opening on the top of the washer with some force. If you have the case seated correctly, the clips will snap back in.

3. Make sure you plug the connector from the console back into the lid switch receptacle BEFORE you reassemble the console. This is easy to forget.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

With the lid open, set the cycle to spin and press the lid switch button with a pen. Wait until the drum gets to full speed and release the lid switch. If the drum makes a knocking/ thumping noise and doesn't stop spinning within 2-3 seconds, the basket drive block is worn and needs to be replaced. (The basket drive block is located on the gearcase drive shaft, under the tub and agitator) If this has been happening for a long time you may need to replace the brake and drive tube assembly as well.

Basket drive block part number is 389140

If that's not it, let me know and I will try to help you further.
Good luck!

check springs and shock absorber.try to put more laundry.

If you're talking about the lid switch, here's the instructions you need:

First of all, unplug your washer. You will need to remove the console in order to get to the lid switch. The washer may have release tabs under the console at each front corner. Simply slide a putty knife straight in from the front at each corner and push in while lifting up. You should feel the release tabs push in and the console will pop up. If not equipped with this type of console, you may have a console that has removable end caps. They can be removed by gently prying up on the top of them from the rear on each side. You may have to use a small screwdriver for this. The caps should pop right off. Once removed, you will need to loosen a screw under each cap. And, still there are some of the older models that have screws holding the console in place from the back. Once you have the console loosened, carefully lift it up and lay it back over the rear panel of the washer in its resting position. Be careful not to damage the small plastic hinges that hold it in place. Now you will need to perform the following steps:

1. Under the console you will find the lid switch connector. Unplug the switch from the connector.

2. There will be two brass colored clips. You will need to remove these to remove the machine casing. Place a flat blade screwdriver straight down into the opening on top of the washer and into the groove of the clip. Push the screwdriver away from you while holding into the groove and the clip will release.

3. Open the lid of the washer and place your hand under the front rim of the opening (DO NOT grab the wash tub). Now pull the case from the frame by lifting from the back first.

You do not have to remove it all the way from the frame, just enough to gain access to the switch. All there is to the switch is a couple of screws holding it in on the side of the tub opening and a ground wire attached to the casing. Remove the connector plug, by pushing in on the release tabs on either side and pushing it down through the opening in the washer casing. The wire harness will be held in place by clips under the washer rim. It's a pretty easy repair job. Some models will have the switch located on the right-hand side of the lid rim opening, while other models will have the switch located on the left-hand side near the lid hinge.

Once you've completed your switch installation, make sure you get the case back on the frame correctly by following these steps:

1. While looking down through the lid opening, place the front lip of the machine case UNDER the washer frame and start leaning it back onto the frame. There are four small cleats that must fit into four slots on the case or the washer will vibrate. Make sure the frame is seated properly, lean forward from the front of the washer, grasp both sides of the rear panel and pull towards the case. The rear panel should be seated and flush with the casing before inserting the retaining clips.

2. Insert the brass-colored clips into the slot on the washer rear panel first, and then push straight down into the opening on the top of the washer with some force. If you have the case seated correctly, the clips will snap back in.

3. Make sure you plug the connector from the console back into the lid switch receptacle BEFORE you reassemble the console. This is easy to forget.

Good Luck and I hope this helps you.

Bed sheets or comforters will often get out of balance in the spin cycle or during the rinse cycle. Throw some towels in there next time at least 5 big ones. They are engineered to take a little of this banging, it should only happen once in a while.