SanDisk Sansa e260 MP3 Player Logo
Posted on Sep 25, 2017

Sansa e260 error message

I am trying to listen to an audiobook that i download off the library website and I was listening to one yesterday and all of a sudden today i go to finish the book and it pops up "Synchronize to continue your music subscription" all of my audiobook files are saying that but none of my music I have no idea what to do and why it is doing this all of a sudden.

5 Related Answers

A

Anonymous

  • Posted on Jul 11, 2007

SOURCE: "Synchronize to continue your subscription"

To get rid of that message, you need to connect your Sansa to your computer and open the Rhapsody software to "deauthorize" your Sansa (assuming that you're not going to be using the Rhapsody service). The following URL gives you two options on how to deauthorize your device (look at the bottom section of the page): http://home.real.com/product/help/chandler/en/instruction/auth_deauth_pd-textonly.htm

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Anonymous

  • 1 Answer
  • Posted on Apr 19, 2008

SOURCE: Won't sync rhapsody music!!

Make sure the date/time settings on your player are accurate. Mine got reset to last year and it was thinking that my subscription was expired when it wasn't.

ThaMp3Doctor

ThaMp3Doctor

  • 8597 Answers
  • Posted on Jun 30, 2008

SOURCE: audiobooks

Make sure that your music service subscription is up to date. Even if your subscription is up to date, some audiobooks/music files require you to pay extra to play the file on your Mp3 player -it's a dirty little game they play.

Schmead10

Joe Negus

  • 652 Answers
  • Posted on Apr 21, 2009

SOURCE: my Sansa e260 v2 is frozen. I have rebooted many

Check to see if you have a boot file in one of the folders this is from starting the computer with the sansa connected if this doesn't work try to Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....
IF that doesn't work try to recover...download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Star the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa hope this works.... Please rate I believe you already have the software/firmware

Anonymous

  • 1 Answer
  • Posted on Aug 07, 2009

SOURCE: downloaded books from the library won't play

I was having the same problem when I used Overdrive Media Console to transfer my audiobook files to my Sansa. I updated the license and retransferred and even tried changing the USB settings on the mp2 player. What finally worked? Using Windows Media Player to sync the files instead. When I hooked up my Sansa I chose "use WMP to sync files" and then I dragged/dropped the audiobook files to the mediaplayer window. The audiobook now plays without any problems since WMP made sure the files have the latest subscription update code.

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First, an explanation: the issue is probably with the timecode in the audio track. This can happen when the audio file is created on a computer. The audiobook was likely "ripped" to a file from the original audiobook CD, and your player may not like the format the file is in. The best solution in this case is to recreate the audio files yourself. First remove all of the files from your Sansa for that particular book. Then use CD-burning software on your computer to create an audio CD (not a data CD!) from the files you got from the library. Finally, use the software that came with your Sansa to transfer the audio CD back to your Sansa. This way you know you are getting a correct format on your player.

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