I can receive faxes perfectly fine, and there are no errors displayed on the fax machine. However, the memory is 12% full from trying to send faxes, and it will not dial them to send them.
I have tried resetting the power (including yanking the power cord) to reset it, but that did not matter. I have tried messing around with the options, but could not find any specific one that would make the faxes go (or not go).
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If you see an error message telling you that the product's fax memory is full, try these solutions:
If you set the product to save received faxes in the product's memory or inbox, delete any faxes you have already read.
If you set the product to save received faxes on a computer, turn on the selected computer. Once the faxes are saved on the computer, they are deleted from the product's memory.
If you set the product to save received faxes on a memory device, connect the selected memory device containing the save fax folder to the product. Once the faxes are saved on the memory device, they are deleted from the product's memory.
Note:Make sure the memory device has enough available memory and is not write protected.
If the memory is full, try sending a monochrome fax using theDirect Sendfeature or sending your faxes in smaller batches.
If the product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax.
It will depend on the model and make and you have not supplied that information.
If this information in memory was received information then the machine should print out the documents as long as there is nothing in the display saying it needs toner, paper etc, etc.
If it is not received information in memory then it can only be scanned information for copying or transmitting....again, not knowing make or model...you should be able to use your users manual and delete the pages you have stored into memory.
Hi, I can advise you on the 'memory full' problem, mate.
If you get a MEMORY FULL message while scanning the first page of a fax, press Stop to cancel the scan. If you get a MEMORY FULL message while scanning in a subsequent page, you’ll have the option to press Start to transmit the pages scanned so far, or to press Stop to cancel the operation. In this case, send the fax by the Manual Transmission. Depending on your typical faxes, MEMORY FULL errors can occur frequently. If this happens, change the Memory Transmission setting back to OFF. To do this:
Press Function/Set, 3, 9. This should take you to MEMORY TX and MEMORY TX: ON? Then press either the left or the right arrow (< or >) to switch on or off, and press Function/Set. For the next fax transmission only, press < or > to select NEXT FAX ONLY and press Function/Set.
This will mean you don't add any more to the memory and may be able to send faxes. There is a possibility that you will only be able to fax using manual transmission, but at least you should be able to use the machine to fax at all!
I apologise if the jargon is confusing, just try to go through the process one step at a time and you should be fine.
Do you have the receipt for the machine? You have a 1 year warranty from Xerox on that machine, Here is the copy and paste from the warranty information on the Xerox website.
Xerox warrants that the Phaser 3200MFP product and its Consumables, Routine Maintenance Items, and Options/Upgrades (related items) will be free from defects in materials and workmanship for the periods set out below: Product: a period of one (1) year from the date of shipment.
The memory may be corrupted which is affecting the it receiving incoming faxes - to clear the memory:
1. Press the Menu/Set and Fax Resolution keys in this order.
2. Press the 0 key.
3. Press keys 91 (Parameter Initialise will appear in the display)