Question about Brother HL-2170W Laser Printer

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Won't print I just bought this system 2/23/07-it says on the bottom idon it is sleep, toner is low {which should not be the case as it is new, in a home office of a 75 year old who does NOT print that much. No instructions, I cannot remove the toner. How does that work and why is there no instructions included with item? I am aware I could go on line and print one off IF the dam printer worked.

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Paul Hutchinson

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You can also save the PDF file on your pc and read off the monitor.

Posted on Apr 29, 2009

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If so try this:


Power off the machine. Then remove the toner bottle, be careful the hole might be on the bottom and the toner is going to go everywhere. Then close the toner cover and turn on the machine. Let the machine go through it normal routine. When it asks for toner install the toner bottle correctly. If THE KNUB on the side of the bottle is damage put a new one in. That KNUB is what the toner motor uses to turn the bottle, if it damaged you get a code. If that does not work, you might have a bad motor or the home sensor or actuator for the toner bottle is bad worse case the control board is bad.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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Sir/Mam,
Power off the machine. Then remove the toner bottle, be careful the hole might be on the bottom and the toner is going to go everywhere. Then close the toner cover and turn on the machine. Let the machine go through it normal routine. When it asks for toner install the toner bottle correctly. If THE KNUB on the side of the bottle is damage put a new one in. That KNUB is what the toner motor uses to turn the bottle, if it damaged you get a code. If that does not work, you might have a bad motor or the home sensor or actuator for the toner bottle is bad worse case the control board is bad.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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Power off the machine. Then remove the toner bottle be careful the hole might be on the bottom toner is going to everywhere. Then close the toner cover and turn on the machine. Let the machine go through it normal routine. When it asks for toner install the toner install it correctly. If THE KUNB on the side of the bottle is damage put a new one in that KUNB is what the toner motor uses to turn the bottle if it damage you get a code. If that does not work you might have a bad motor or the home sensor or actuator for the toner bottle is bad worse case the control board is bad
if parts are required try this site as a start





if parts are require Precision Roller Printer Toner Cartridges Parts and Supplies Office...

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1 Answer

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I’m happy to help further over the phone at https://www.6ya.com/expert/eric_7148ad2a373711a3

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