Question about Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Dowloaded spysweeper and it screwed up my pc

I ran the spysweeper and got a ton of trojans and adware put into quarantine, but then it asked me to restart my computer. So after I did that, I kept getting a stop sign. My computer wouldn't go any further and kept asking me to turn the BIOS memory off in safe mode. problem is we can't even get any work done or even boot up while in safe mode. Any ideas?

Posted by Paul Skoglund on

Ad

2 Answers

Anonymous

Same thing happened to me.That program started changing all of my settings and I quickly aborted it before more damage could be done.Nothing worked the same after that.I had to do a total system restore to get the computer bact to factory settings.Turn the computer off.Restart it while continuously hitting the F10 key.Follow the instructions from there.A lto of programs will be lost so make a back up disc before doing a total system restore

Posted on Oct 22, 2008

Ad

Anonymous

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 59 Answers

My advise is DON'T GO playing around with the workings of windows or safemode UNLESS you know what you are doing. The softwere you have downloaded looks to be f**king crap and you should NOT USE IT AGAIN! If you can still boot your machine and load windows normally there is small selection of programs that i will surgest first download this prograns and install; them You say this spysweeper program that screwed up your pc I need you to fully Un-instll it from the control panel Now! download this program install it http://tinyurl.com/26b38k Update the definitions file by the link in the program. then run a full system scan At the end of the scan delete the infected trogens and spywere. then this should fix the computer ok! if not and your computer is still playing games try this WinCleaner OneClick CleanUp 10 http://tinyurl.com/37s34k Now if that is still not worked recomend you backing up all files that you want to keep - burn them to CD/DVD or Floppy And Re-install Windows By using your recovery disc Insert the recovery disc in to your drive re-start your computer N' keep pressing F2 or F11 this sends you going to the boot menu. select boot from the cd:/dvd drive F10 To save N' Exit then follow the promts to install a fresh copy of windows Keep it real keep it hardcore!!! Don't for get the rep! leave feedback brian aka raverbaby

Posted on Oct 08, 2007

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

How to get rid of Trojan virus, Microsoft keeps trying to sell me$199 package to protect my computer

you will need a good virus programme to get rid of this or at least put it into quarantine.trojan are very bad.
0helpful
1answer

I have a Trojan virus that I can't get rid of

that is bad.you will need to get a virus program that will take this out or at least put it into quarantine asap.
so run a scan now with what ever virus program who have and hope it at least puts it in to quarantine.
a trojan can be very bad it could wipe you clean.
so please do a scan now.
1helpful
1answer

Webroot and spysweeper 2011 no longer puts cookies into quarentee section

I have the same problem: Webroot 2011 no longer detects and quarantines cookies. If you go to the Webroot Support page and type "no longer quarantine cookies", it offers the generated issue: "You want to know why Internet Explorer cookies are not detected in a scan"; to which it offers the following answer: "A recent Microsoft security update (KB 2559049) [...check your Windows updater, I got this security update on my computer on August 10th...] prevents Webroot security programs from identifying spy cookies on systems where the update is applied. Although these cookies cannot be detected, your core antivirus and anti-spyware protection is not compromised. Viruses and spyware are still blocked. Webroot engineers are actively investigating options to restore spy cookie detections and any solutions will be provided in an upcoming release." (This statement is not dated; I am looking at it now, August 28th, 2011, on their Webroot Support page.) I have Windows Vista operating system and Webroot 2011 version 7.0.11.21. My Webroot Antivirus with Spy Sweeper hasn't swept up anything in scans in the last couple of weeks, but it did block an internet site last night; so I think it's still working. Hope this helps!
0helpful
1answer

Worm/Agent.GENERIC-ONE

Trojan Generic is a downloader Trojan that sneaks into your system through vulnerabilities. Once Trojan Generic is installed, Trojan Generic downloads more malware and adware, and launches ads on Internet Explorer.
http://www.fasterpccleanclean.com/trojan-generic-removal
0helpful
1answer

Laptop , free virus removal, (tracking cookies, adware mirrar, trojan virus) i want to remove this viruses on my laptop

goto Malwarebytes .org download the free version of malware anti malware bytes ...
run the setup
inititae a full scan
click on show result ..
remove virus ..
goto quarantine without restarting the computer ...
delete all
restart the computer..

if not able to access internet in safe mode ...try to reboot the computer and tap F8 key and select safe mode with networking ...
It will work

0helpful
2answers

Display issue with Viewsonic VX2025wm display

I experinced this in may had a virus here is a list and at that time only malware bytes was able to find it here is the list. You may also have a video card getting hot and doing the same thing, however do the virus check first. and let me know, And thanks for using Fix-ya and rate if this was helpful
Avid 101
egistry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{037c7b8a-151a-49e6-baed-cc05fcb50328} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{037c7b8a-151a-49e6-baed-cc05fcb50328} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{037c7b8a-151a-49e6-baed-cc05fcb50328} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{b6ae55bf-4617-93ef-6ea4-4e52199ca591} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Cognac (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ColdWare (Malware.Trace) -> Quarantined and deleted successfully.
Registry Values Infected:
Files Infected:
C:\WINDOWS\system32\winsrc.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\125.exe (Trojan.Crypted) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\654.exe (Trojan.Crypted) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\8224.exe (Trojan.Crypted) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\9288.exe (Trojan.Crypted) -> Quarantined and deleted successfully.
0helpful
3answers

When it scans and finds a virus it won't let me delete

Then if you can quarantine that in a folder. Quarantine it. If pccillin have a reporting log with its path. Then copy in a piece of paper the name and path. Then delete that in DOS mode if you are familiar with that only be sure that it is a legit viral file.
0helpful
1answer

Spysweeper does not work when you click on it

Web Root Spy Sweeper is an adware itself, this program install a key in the startupregistry with the name spy falcon, making you beleive that is a realadware .Sweeper auto quarantined some files need by the operating system............a better alternative is spyware terminator (click here) and is complete freeware8523dbf.jpg
0helpful
1answer

Reformat hard Drive

If you want to format your harddisk and reinstall windows
just start your laptop, with the xp installation disk in your cd drive.
make sure the bios is set to boot from cd
choose for clean install in the installation screen
and select to create new partitions and format them with filesystem ntfs.
Not finding what you are looking for?
Webroot Spy Sweeper (spysweeper) for PC Logo

378 views

Ask a Question

Usually answered in minutes!

Top Webroot Computers & Internet Experts

Michael Thomas
Michael Thomas

Level 3 Expert

3056 Answers

Brad Brown

Level 3 Expert

18689 Answers

Mike

Level 3 Expert

4377 Answers

Are you a Webroot Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...