HP Officejet j6480 All-in-One ''Cartridge Error: Cartridge on left needs to be replaced

If you have Internet access you need to visit HP website at the following link below:

http://www8.hp.com/us/en/support-search.html?tab=1#/qryterm=hp%20officejet%20j6480&searchtype=s-002


1. Enter the product hp officejet j6480

2. Select Go then click on the match found below.

3. Select your operating system . If you are not sure which operating system you have
1. Go to the start button and right mouse click on computer
2. Select Properties
3. Windows edition will let you know what version of windows you have and the type of system you have will be displayed under system type

4. Next select driver and download your HP Officejet Full Feature Software and Driver

I always use HP printers and every time i get a new operating system (vista, win7 etc) the HP software does not fully install. I go to HP.com to install the latest software for the appropriate OS but rarely get more than just the printer working. If i require the scanner or cd print features i have to do that from an older computer or older operating system that the printer was originally installed on.

This type of fatal cartridge error (i.e. "refer to documentation" / "incompatible cartridges", etc.) typically indicates the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. However, our test group has also seen these failures with brand new cartridges. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below on how to access respective printer's service menu and correct:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings:http://www.youtube.com/watch?v=C5ISTGyScWU

HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges):http://www.youtube.com/watch?v=8fE-IM4AVMc

HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4

Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU

Sorry but you need to replace it with genuine HP part, call HP directly or a local HP partner repair shop...

Try reinstalling the driver cd or software

These types of 'severe' cartridge errors/alert messages (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", etc.) typically indicates the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU

HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges): http://www.youtube.com/watch?v=8fE-IM4AVMc

HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4

Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU

I own one of these printers and refill cartridges for a living. When you get this problem its best to return the cartridge for another, thats what I do for my customers.

When buying re-manufactured cartridges its best to buy from a local store and ask about there return policy before making your first purchase.

If you are buying from a reputable re-manufacturer then this will be a very rare problem. It happens with genuine HPs too.

BTW this printer uses HP 74 & 75 inks. when buying re-manufactured buy the HP 74xl which gives (according to HP) 750 printers compared to 200 from the HP74. Remanufactured HP75s are fill to HP75xl capacity.

hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....


http://www.hp.com/printer/prob676ijt65/solution

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Your printer is the genune hp printer. It will not show the ink level of refilled and non-HP cartridges. Try the original one the problem will get rectified.

Hi - You can download the manual by clicking the link underlined in blue below:

j6480

See page 42

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