Blank screen my friend just bought this laptop 2 weeks ago, she went to use it today and the screen won't work, she says you can tell the screen is on but its black, she hasnt done anything to mess it up it just won't work

What are you talking about we are technicians trying to help you I have suggested something and you want to do something else reset what there is NOTHING you can reset to make the screen go from black to white(windows).....AM I wasting my time or yours..... What are you talking about we are technicians trying to help you I have suggested something and you want to do something else reset what there is NOTHING you can reset to make the screen go from black to white(windows).....AM I wasting my time or yours.....

Well thats the only solution at present that can help you or assit me in making another recommendation. The only reason I suggested that was when you said your friend thought the screen was on. That tells me there is power going into the set but you did not mention this I can only assume by what you said that there is power going into the set. At the onset when the laptop is loading or in technical terms is booting up can you see anything on the screen to signify this if there is then far game the LCD or monitor on the laptop sounds okay. Can you verify this. If you cannot see anything at all on the screen when you first start but you can see the lights on the front blinking then something else has gone amiss. First identify this to me and it may only be a software problem. Once again start it up and if you see the boot screen and anything else I need to know to assist more?. Well thats the only solution at present that can help you or assit me in making another recommendation. The only reason I suggested that was when you said your friend thought the screen was on. That tells me there is power going into the set but you did not mention this I can only assume by what you said that there is power going into the set. At the onset when the laptop is loading or in technical terms is booting up can you see anything on the screen to signify this if there is then far game the LCD or monitor on the laptop sounds okay. Can you verify this. If you cannot see anything at all on the screen when you first start but you can see the lights on the front blinking then something else has gone amiss. First identify this to me and it may only be a software problem. Once again start it up and if you see the boot screen and anything else I need to know to assist more?.