Question about HP Compaq Presario V2000 Notebook

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Blank screen my friend just bought this laptop 2 weeks ago, she went to use it today and the screen won't work, she says you can tell the screen is on but its black, she hasnt done anything to mess it up it just won't work

Posted by ChrisPartain on

  • 1 more comment 
  • ChrisPartain Oct 02, 2007

    is there anyway to reset it, we tried holding the power button down for a bit and that didn't do anything

  • ChrisPartain Oct 02, 2007

    I understand you are a technician, I don't have an external monitor to plug into it, I was just asking if there is something else I can try

  • ChrisPartain Oct 02, 2007

    I just don't understand why the screen would go out its only two weeks old

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1 Answer

Anonymous

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  • 457 Answers

Plug and external monitor to it if that goes unfortunely the LCD in that lappy is stuffed...if not then something else has gone amiss come back here to tell us a bit more info.

Posted on Oct 02, 2007

  • Anonymous Oct 02, 2007

    What are you talking about we are technicians trying to help you I have suggested something and you want to do something else reset what there is NOTHING you can reset to make the screen go from black to white(windows).....AM I wasting my time or yours.....

  • Anonymous Oct 02, 2007

    Well thats the only solution at present that can help you or assit me in making another recommendation. The only reason I suggested that was when you said your friend thought the screen was on. That tells me there is power going into the set but you did not mention this I can only assume by what you said that there is power going into the set. At the onset when the laptop is loading or in technical terms is booting up can you see anything on the screen to signify this if there is then far game the LCD or monitor on the laptop sounds okay. Can you verify this. If you cannot see anything at all on the screen when you first start but you can see the lights on the front blinking then something else has gone amiss. First identify this to me and it may only be a software problem. Once again start it up and if you see the boot screen and anything else I need to know to assist more?.

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