On T642 lexmark the unit does not recognize tray 2 or the duplex unit installed. Setup only shows tray 1 and mp as tray options. It is not the tray 2 or the duplex unit because another printer works with them. Has to be something with the printer.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You need to be sure that you have added the duplex unit and tray unit in the windows driver. The "device" tab will allow you to add the duplex and tray to the printer.Also there is a self-docking connector on the bottom of the printer that connects to a similar connector on the duplex unit. Check that these connectors are not damaged by lifting the printer off the duplexer and inspecting visually . You can try removing the duplex unit altogether and just install tray 2 below the printer with no duplex unit at all to see if the printer sees tray 2. If it does see it then the problem is in the duplex unit. If the printer can't see the duplexer it also wont see tray 2 which is below it. Simply re-plugging the units might fix it too so give that a try.
Please get back to us if you have further query or else please accept the solution. Thanks for contacting fixya.com
Here's an article on How to Install a Duplex Option on a Lexmark T64x Series Printer. Just click on this link: http://bit.ly/94TYQc. This is just to give you an idea on how the duplex option is installed. The duplex unit attaches under the printer, below the standard tray (tray 1) and above any option drawers (trays 2, 3, etc). Removing it is just a matter of lifting up the printer from the duplex option and then lifting up duplex unit removing it from the option drawers, if you have any.
The reason that your printer is asking you to load paper into the MPF is that it doesn't think it has that size paper in tray 1 or 2. Make sure that the green paper guide in the paper tray that you want to print from is latched in the correct position. This guide tells the printer what size paper is in the tray. If you have it even slightly out of position you'll get this message.
Check your paper configuration. Make sure Tray 1 is configured for Plain paper and is showing the right paper size. If it is configured for anything other than Plain Paper, most of your jobs will not print. Also, if the size says something like Univseral, then the printer is not touch that tray unless your print job also specifies Univeral as the size. If is does say Universal, check the paper guide in the tray and make sure it is pointing exactly at the paper size you are using
1- set tray 1 either to paper size letter or any
then paper type to ANY
2- set tray 2 to Letter and Plain
3- go to file - print - right click on printer- properties- device settings make sure you have the properties correct. ( letter size, any options must be listed here, duplex, stapler etc.. and set to on