The lower tray (2)is for PLAIN paper, the upper tray(1)is for printed special paper.
Copy paper is taken from Lower tray but incoming fax paper is taken from upper tray.
This is not what occurred on my 7140xi where both copy and fax and 3/4 of normal printing came from the lower tray.
It should be obvious to most mortals that incoming faxes should be printed on plain paper but not as yet to the boffins at HP who insist that the machine is operating as designed. HELP!
PS Although there is an option to change the copy paper to come from either the top or bottom tray, there is no such option for incoming faxes.
Yes, I'm seeing this same behavior. Even though Tray 1 is the one with paper sensors that supports multiple paper types, both FAXes and even configuration reports and FAX logs insist on printing on whatever is in Tray 1, even when it's HP 4x6 Photo paper that is loaded.
As though not only does the FAX feature ignore the "Default tray" configuration setting for the printer as a whole, but it also ignores the FAX-specific "Paper size" setting of "Letter" and prints on any size paper that is loaded.
Either of which are issues HP can address in the L7780 firmware. Losing whatever FAX happens to come in while I'm printing photos (because HP has 250 sheets of plain paper available that it chooses not to use, and instead prints the FAX on 4x6 photo paper) is a bug, not by design.
Yes, I'm seeing this same behavior. Even though Tray 1 is the one with paper sensors that supports multiple paper types, both FAXes and even configuration reports and FAX logs insist on printing on whatever is in Tray 1, even when it's HP 4x6 Photo paper that is loaded.
As though not only does the FAX feature ignore the "Default tray" configuration setting for the printer as a whole, but it also ignores the FAX-specific "Paper size" setting of "Letter" and prints on any size paper that is loaded.
Either of which are issues HP can address in the L7780 firmware. Losing whatever FAX happens to come in while I'm printing photos (because HP has 250 sheets of plain paper available that it chooses not to use, and instead prints the FAX on 4x6 photo paper) is a bug, not by design.
Best Solution 1 below is NOT a solution. I use tray 1 for envelopes and set the default in setup andd copy as tray 2. You can not use tray 2 for envelopes. All is well until a fax arrives and prints on an envelope. Called HP and they did not have a clue. I am hoping for an upgrade to the firmware.Best Solution 1 below is NOT a solution. I use tray 1 for envelopes and set the default in setup andd copy as tray 2. You can not use tray 2 for envelopes. All is well until a fax arrives and prints on an envelope. Called HP and they did not have a clue. I am hoping for an upgrade to the firmware.
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Press setup on printer
select preferences and select default tray as 2 and try making copy and also check while receiving fax and also follow this link
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01096354&cc=us&lc=en&dlc=en&product=1119598&dlc=en&lang=en
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Use the settings to select LGL as the paper size. (But note that you have to have legal size paper in the machine)
1. Press the Function key (left side, lower right button)
2. Press the Start/Copy key (right side, lower center button). The display will show USER SETTINGS.
3. Press the Left or Right arrows (right side, upper row) until you see PRINTER SETTINGS in the LCD.
4. Press the Start/Copy key
5. Press the Left or Right arrows until you see PAPER SIZE in the LCD.
6. Press the Start/Copy key
7. Press the Left or Right arrows until you see LGL
8. Press the Start/Copy key
9. Press the Stop key (right side, lower right button).
From the start menue to printers and faxes go to your printer right click and select properties label the 4 drawers as to paper type and select continue, or auto continue to off.
-Carl, please let me know if this helps.
The fax machine is trying to print fax recieved copies on the bypass feeder.
Check up the setup menu on the control console.
Fine fax recieve.
You should find a selection for fax recieved in which paper tray.
Check this area, any that have the bypass feeder, de-select it.
Make selections for 8 1/2 x 11 paper in tray one.
push"special function" button, then select "key op prg", then "ok", then enter pin (default is 00000), then select "fax", then "ok", then select "rcv function", then "ok", then "tray selection", then "ok". The rest you should be able to follow your nose.
Yes, I'm seeing this same behavior. Even though Tray 1 is the one with paper sensors that supports multiple paper types, both FAXes and even configuration reports and FAX logs insist on printing on whatever is in Tray 1, even when it's HP 4x6 Photo paper that is loaded.
As though not only does the FAX feature ignore the "Default tray" configuration setting for the printer as a whole, but it also ignores the FAX-specific "Paper size" setting of "Letter" and prints on any size paper that is loaded.
Either of which are issues HP can address in the L7780 firmware. Losing whatever FAX happens to come in while I'm printing photos (because HP has 250 sheets of plain paper available that it chooses not to use, and instead prints the FAX on 4x6 photo paper) is a bug, not by design.
Best Solution 1 below is NOT a solution. I use tray 1 for envelopes and set the default in setup andd copy as tray 2. You can not use tray 2 for envelopes. All is well until a fax arrives and prints on an envelope. Called HP and they did not have a clue. I am hoping for an upgrade to the firmware.
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