Question about Canon PIXMA iP6700D InkJet Photo Printer

4 Answers

Ink Tank not recognized

I have a brand new Yellow ink tank installed. it printed fine for about a week, but now the printer comes up with an error saying the ink tank is not recognized. this is a Canon Brand ink tank. i've tried removing and replacing the cartridge, but still comes up with the error. HELP!

Posted by jedichef on

  • 4 more comments 
  • rhonrob Nov 06, 2007

    I have been told that you have to override or reset the printer because of a ship on the ink cartrage, but I still have not gotten an answer on how to do it. Good Luck..............

  • jabarrett Dec 22, 2007

    My ip6700d gives an error message that either the pc ink tank is not recognized or that there is more than one c installed. All the tanks are the originals...we have used the printer very little. The tanks are all full. Not sure why this happens or how it can be fixed.

  • CLB123 Jan 03, 2008

    When attempting to print I get any one of the following error messages:

    1) "More than one ink tank of the following color is installed. Black [8]. Use only one ink tank per color at a time." More than one ink tank of the same color is installed.

    2) "Ink tank errors have occurred. Open the printer's cover and replace the ink tanks on which ink lamps are off." Some ink tanks cannot be recognised.

    3) "The following ink tank cannot be recognized. Black [8]. Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this printer. Install the appropriate ink tank." Some ink tanks cannot be recognised.



    I have found that I can temporarily fix the problem by opening the cover and taking the offending ink cartridge out and putting it back in again. I usually have to do this several times before it sorts itself out.

  • Anonymous Sep 04, 2008

    I am having the exact same problem with my Cannon pixma ip6700d printer. In the past I was able to solve it (can't recorgnize Magenta cartridge) by opening and closing the cover a few times. Now as of this morning I've been trying for over and hour and just cannot get the problem solved. This is so frustrating to say the least and what is really bothering me as well is to see the amout of people having the same trouble. And not only with this model but with other Cannon printers as well. This is a great printer, or at least it was up until a few months ago. I have no idea what to do and any help would be appreciated. I am going to try Cannon Tech Support even though I already know its not going to be of any help at all.

  • 63YVES Sep 08, 2008

    I've had exactly the same on my iP6700D, now I tried everything, the Cyan ink tank cannot be recognized. NEVER CANON AGAIN !!! It's already quite scandalous that one has to use their ink (I don't actually have to put BMW petrol in my car, you know...), and now what ??

  • deanson Sep 12, 2008

    I have this same issue - all the same errors occuring and a quick fix used to be to open and close the cover. Then I had to started popping the cartridge (magenta8 for me) in and then out. Soon, I had to do it several times to fix it. Now it won't fix no matter what. It's a useless piece of junk sitting by my computer at the moment... and less than a year old.

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4 Answers

Woot

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Here's info on the reset:
When your printer detects a problem with the cartridge you are attempting to use, a flag is set inside the device. This flag may not reset until you perform a hard reset on the device.

1. Verify that the printer is turned on.
2. Open printer's lid/top cover and remove all of the cartridges from their carriers. Close the lid/top cover.
3. Unplug the power cord from the printer.
4. Wait for 10 minutes.
5. Plug the power cord back into the printer.
6. Open the lid/top cover and reinsert both cartridges back in to their carriers.
7. Turn the printer on.
8. Print a test page.

Posted on Dec 10, 2012

  • Woot Dec 10, 2012

    Here's info on the reset:
    When your printer detects a problem with the cartridge you are attempting to use, a flag is set inside the device. This flag may not reset until you perform a hard reset on the device.

    1. Verify that the printer is turned on.
    2. Open printer's lid/top cover and remove all of the cartridges from their carriers. Close the lid/top cover.
    3. Unplug the power cord from the printer.
    4. Wait for 10 minutes.
    5. Plug the power cord back into the printer.
    6. Open the lid/top cover and reinsert both cartridges back in to their carriers.
    7. Turn the printer on.
    8. Print a test page.

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Anonymous

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Chip(s) not recognised can have number of causes. The most likely one is bad connection between the chip itself (on ink tank) and the contacts (in printer). Just wipeing the chip & contacts with metho can cure the problem.

hope this helps
LC
www.inkbank.com.au

Posted on Nov 09, 2010

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Anonymous

I don't have a problem with inks,But i only use genuine Canon ones.

Posted on Sep 13, 2008

Anonymous

If a brand new ink tank is not recognized, it has a faulty chip. I took the chip off the faulty tank and replaced it with another one. That worked for me.

Posted on Jun 12, 2008

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Related Questions:

0helpful
1answer

I have tried replacing all ink cartridges with brand new ones but it keeps saying Error U052 ? I am not really sure why it won't recognize the ink cartridges especially because they are from Canon

The error code indicated, the print head is defective, so it will not get solve by replacing any number of cartridges. Just follow the steps below to reseat the print head, if that does not help, then replace the print head.

  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.)

    mp800_openbutton.gif

    *MP800R shown

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Remove the ink tanks by pressing the tab of each tank.


    Caution: Handle the ink tanks with care so that your clothes and surrounding area do not get soiled. Make sure to remove the ink tanks one by one.

    05sj00142_01_en.gif

  5. Raise the print head lock lever.

  6. Tilt the print head slightly towards the front of the machine and lift out gently.

    03rq02455_02.gif

    Caution: Do not touch the print head nozzles <1> , electrical contacts <2>, or ink supply ports <3>. Doing so may cause printing problems.

    mp_500_ph_contacts.jpg

  7. Place the print head in the print head holder and lower the print head lock lever carefully until you hear a click.

  8. Insert ink tanks into the print head.

    03rq02454_04.gif

  9. Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  10. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note: Click for Ink Tank Lamp indications.

  11. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications

You can check the status of each ink tank according to the way its lamp flashes.

- On: The printer is ready to print.

- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.

- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.

- Off: An error has occurred and the printer is not ready to print.

1helpful
1answer

I have the error message that it can not recognize the ink cartridge and it is blocking me from using the macine in any function. I have removed the ink cartrdige and it still says it cannot recognize...

An ink tank which has once been empty is
installed. Replace the applicable ink tank with
a new one.
Printing with a once-empty or refilled ink
tank can damage the print head.
If printing is continued without replacing the
refilled ink tank, press the Stop/Reset button
for 5 sec. or longer to record the use of a
refilled ink tank.
1helpful
2answers

My ESP 7 printer will not accept that a new black ink cartridge has been inserted. I've tried 2 new ones, same with both.

Black ink cartridge is not recognized. I installed a new cartridge last week and had no problems printing till 2 days ago. What can I do to resolve this?
0helpful
1answer

R1800 yellow ink out light on constantly

Do replacemen procedure from status monitor (How to..). When asked to replace ink tank, unplug and plug again all of ink tank.
0helpful
1answer

Alarm light is lit -

Ok my printer is giving me the U140 message saying that ink tank cannot be recognized. The new ink tank is Cannon (not a off brand or refill). i think it is a problem with the chip reader port inside the printer not the ink tank chip. I feel this way because if you switch around the yellow and black 8 tanks, the printer accepts them without error.. soo if it was the ink cartridge i could be able to swap the black with the magenta and it should read it.
2helpful
2answers

MP500 ink tank cannot be recognized error U043

I had the same problem. My mp630 is also only 4 months old. I replaced all colour ink cartrdiges(inc black), but was only able to release the function for detecting the ink levels for magenta and cyan. Yellow and black then started giving error message U043, with them alternating between working, but never working at the same time. Getting them all clicked in with the lights glowing red does not solve the problem, as once the printer cover is closed, the same error message turns up. The only thing that worked for me is moving the chip slightly out of alignment, by pushing the sliding chip holder, and I only had to do this twice before they all started working and the printer was unlocked.
0helpful
2answers

Yellow Ink tank

There chances the yellow ink may dried if not used for a week, First remove the cart clean the bottom of the cart with damp tissue paper where the ink comes out on the color cart and then with dry tissue, this this did not work then ,Please contact cannon and get the ink cartridges replaced for free
0helpful
2answers

Ink cartridge problem

Solution: Snap in ink tanks properly MP500

Ink Tank Seated Properly Refer to the following steps to verify the ink tanks are seated correctly:
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp500_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

  3. Open the inner cover.

    CAUTION:
    a. Do not try to manually move or stop the Print Head Holder.
    b. Do not touch any metal parts.


  4. Press down on the ink tank until a click is heard, thereby making sure the ink tank is seated properly.

    05sj00141_08_en.gif

    Note:
    Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.



  5. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.
    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.
  6. Close the inner cover and the scanning unit (printer cover).

    Note:
    1. When closing the scanning unit (printer cover), be careful not to jam your finger.
    2. When starting printing next time, the print head cleaning launches automatically.
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