If you are talking about the bucket the cubes go into, most likely you do not use a lot of ice. the ice isn't melting, it's evaporating. usually winds up in a big clump at the bottom.
SOURCE: Ice Cubes won't drop
Something is holding your Ice Slab at the bottom from your description.
Some causes are
1 Dirty - scaled up evap, or just dirty w muddy covering,
2 the vacuum breaking holes are stopped up If it is making a sla whith the evaporator warm no ice take a flashlight and hold it where its shining to the back of the evap and look for the light on th cube forming slots next to the ones your shining the light into Upper corners of each hole must be open.
3 The slab is freezing uneve most like cause is a stopped up distributor tube at the top thats feeding the water down the evaporator.
4 On some models thay had a closer fitting water curtian (the cover in front of the slab) and the top of the sheet touched this and caused the slab to stay uprite and continue the "slide" forward.If your curtian is of the older style and has metal hooks on it with verticle slots n the curtian look at the slots and see if the slots are worn making the whole curtian slide down ward I have seen this several times.4B On some older models there is also a plactic coated wire diverter on the bottom infront of the evaporator. If the palstic coating is gone or the bottom or is not even, the slab could hang up there. 4C If you have the newer plastic pins make sure thay are seated in the mounting properly.
5 Nickel plating could be comming off (any copper color on the lower 1/3 of the evaporator?).
6 I have seen some of the horizontal plates them selves be loose and not in flush try pushing and pulling on them especially the ones at the bottom. ANy that are loose and comming out is your problem.
This lengthy extrapolation is by no means all of the possibilities but most of the common ones. If this helps you solve your proble please rate me accordingly. If it leads you to the correct and completed repair WOULDNT WE MAKE A TEAM?? And Good luck to you.
SOURCE: Ice maker only fills the tray partially.
There is an adjustment, but first check your filters, including the one in the inlet of the control valve. To find the adjustment, take the cover off the front of the ice maker. On the side may be a little hole. Look for any 'increase' arrow or such. If not, use a small screwdriver to turn the adjustment a half turn and let it make a load of ice. If it gets smaller, go the other way, use small adjustments. If you can get the owner's manual, it will help a lot. Google your unit for one, you may be able to get it downloaded free from Whirlpool.
SOURCE: ice cube tray will not release ice cubes
Simply buy a replacement tray. The flexability of the old tray is gone and so no flex means cubes stay put. Aggrevating. A new flex tray is around 20 bucks and very easy to replace. 59688-1 is the part number.
If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61
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