C150 frozen! I turned it off, the next day, i tried to turn it on, but the screen is frozen! the SanDisk appears,after that the song screen appears as usual, but i can't do anything, it's frozen. I removed the battery to put a new one into it, still nothing, not even the battery energy level changed. None of the buttons works and my computer doesn't detect it. I tried to remove the battery and directly plug it in my computer, it turns on, my computer still doesn't detect it and the screen is still frozen! Any solution?

I got the same problem and the "hard reset" didn't work I got the same problem and the "hard reset" didn't work

I will not turn on, not after I remove the battary and connect to computer and not after hard reset. What to do next? I will not turn on, not after I remove the battary and connect to computer and not after hard reset. What to do next?

It's frozen!! Same exact problem.. NOTHINGS WORKING! =[ It's frozen!! Same exact problem.. NOTHINGS WORKING! =[

My Sansa C150 doesn’t work any more. When I turn on the player, pressing the Menu button, the last song played is displayed but at this point the player freeze. Menu button or other buttons don’t react. Note that Hold switch is not at Hold position. When I connect the player to my computer, still the last song played is displayed but the player still freeze and there is no link between the player and the computer. But another Sansa (e280) using the same wire and USB2 port connect. The only way to turn it off is to remove the battery. Is there a way to reset the player? My Sansa C150 doesn’t work any more. When I turn on the player, pressing the Menu button, the last song played is displayed but at this point the player freeze. Menu button or other buttons don’t react. Note that Hold switch is not at Hold position. When I connect the player to my computer, still the last song played is displayed but the player still freeze and there is no link between the player and the computer. But another Sansa (e280) using the same wire and USB2 port connect. The only way to turn it off is to remove the battery. Is there a way to reset the player?

My Sansa C150 worked great for a year. A few days out of warranty, however, I turned it off one day. The next day I turned it back on. The usual Sansa logo appeared then I got a blank box framed by a narrow black outline with a small check mark on the far left. The buttons would not respond to commands, none of the controls worked. I removed the battery and put in a new one. Nothing changed. Same frozen state. I assumed it just needed to sync up to my PC for some sort of re-set but the PC didn't even detect the player when I hooked it up. It's as if this thing just froze. I checked Sansa's web site and there are several reports similar to mine posted on their bulletin board. This is obviously some sort of design flaw with the software or the hardware. I contacted Sansa tech support and they were apologetic. They gave me some instructions that all depended upon the ability to utilize the buttons and move around within the player's command structure. But I couldn't do any of the things they suggested because it is frozen. Nothing works! Sansa is unwilling to do anything about the problem because I was out of warranty by a few days. That's lousy customer support. Now that I need a new MP3 player, what do you think are the chances that I'm going to consider another Sansa? Not likely unless they step up and acknowledge the problem and make this right. Looks like I'm buying an Apple or some other brand if this is how Sansa stands behind its products. My Sansa C150 worked great for a year. A few days out of warranty, however, I turned it off one day. The next day I turned it back on. The usual Sansa logo appeared then I got a blank box framed by a narrow black outline with a small check mark on the far left. The buttons would not respond to commands, none of the controls worked. I removed the battery and put in a new one. Nothing changed. Same frozen state. I assumed it just needed to sync up to my PC for some sort of re-set but the PC didn't even detect the player when I hooked it up. It's as if this thing just froze. I checked Sansa's web site and there are several reports similar to mine posted on their bulletin board. This is obviously some sort of design flaw with the software or the hardware. I contacted Sansa tech support and they were apologetic. They gave me some instructions that all depended upon the ability to utilize the buttons and move around within the player's command structure. But I couldn't do any of the things they suggested because it is frozen. Nothing works! Sansa is unwilling to do anything about the problem because I was out of warranty by a few days. That's lousy customer support. Now that I need a new MP3 player, what do you think are the chances that I'm going to consider another Sansa? Not likely unless they step up and acknowledge the problem and make this right. Looks like I'm buying an Apple or some other brand if this is how Sansa stands behind its products.

Same problem, just like Feb. 14 comment that describes the frozen screen and little checkbox...and one other minor detail, it is just off warranty...go figure. Same sentiment as 2/14 guest. See you at the Apple store! Same problem, just like Feb. 14 comment that describes the frozen screen and little checkbox...and one other minor detail, it is just off warranty...go figure. Same sentiment as 2/14 guest. See you at the Apple store!

Same as everyone else. The bloody thing froze up for no good reason and nothing will unfreeze it. My computer will not recognize the c150 and the only way to turn the screen off is to remove the battery. What a disappointing piece of junk! Sandisk does not even acknowledge the problem. What next, open it with a hammer and look for the secret switch? Same as everyone else. The bloody thing froze up for no good reason and nothing will unfreeze it. My computer will not recognize the c150 and the only way to turn the screen off is to remove the battery. What a disappointing piece of junk! Sandisk does not even acknowledge the problem. What next, open it with a hammer and look for the secret switch?

I have the same problem. my player became useless I have the same problem. my player became useless

my sansa my sansa

my sansa c150 freezes up randomly and won't react to anything! The only way to unfreeze the thing is to take the battery out, but after i've done that, my c150 is reluctant to start again. it's a frusterating cycle. my sansa c150 freezes up randomly and won't react to anything! The only way to unfreeze the thing is to take the battery out, but after i've done that, my c150 is reluctant to start again. it's a frusterating cycle.

Sandisk is a ****!! Sandisk is a ****!!

I can't seem to get my sansa c150 to sync with my computer. it says there is a problem and to try later...there never is a later. It only plays up to a number of certain songs, and then says that all 44 songs are the same song!



I've changed the battery, unpluged and plugged it back in, turned my computer on and off. It says to reset my device, but I have no idea how to do that...



I also can't get it to sync my music....please help I can't seem to get my sansa c150 to sync with my computer. it says there is a problem and to try later...there never is a later. It only plays up to a number of certain songs, and then says that all 44 songs are the same song!

I've changed the battery, unpluged and plugged it back in, turned my computer on and off. It says to reset my device, but I have no idea how to do that...

I also can't get it to sync my music....please help