My loads keep going off kilter! 1-2-4-5 pairs of jeans and or sweats. Doesn't matter. If I put in any or all combination of these items or mix them up it goes off kilter. WHAT do I do? I am so frustrated!

The barrel is out of balance. Remove the jeans and redistribute evenly, or wash fewer pairs of jeans at a time.

4.5 cu. ft. capacity
Loading suggestions (maximum size loads)

Heavy Work Clothes 2 pair pants 3 shirts 3 pair jeans 1 coverall

Mixed Load 2 double sheets or 1 king size sheet(s) 4 pillowcases 6 T-shirts 6 pair shorts 2 shirts 2 blouses 6 handkerchiefs

Towels 8 bath towels 8 hand towels 10 washcloths 1 bath mat

Dedicates 3 camisoles 4 slips 4 pantes 2 bras 2 nighties
EXPRESS WASH cycle (2-3 garments) 2 dress shirt 1 pair dress pant

http://www.sears.ca/manuals/div-26/26_592_49102%20%20%20592-491020_BOM_2009.pdf

open the front cover and check for a loose counter-balance weight on the outer drum and also defective shock absorbers or springs on the bottom of the outer drum

Most Whirlpool (Hotpoint) machines have "out of balance" sensors that detect very large movements of the drum suspension usually due to a very badly balanced washing load.
This can occur for various reasons but putting large and/or heavy items in can trigger these sensors i,f as the machine starts to spin, the items dont get distributed evenly around the drum. This is more likley with large/heavy items.
The machine will then restrict the spin speed for the remainder of the wash cycle, and once the machine is switched off, the next time the machine is used it returns the spin speed back to normal - but if it detects an out of balance situation, it will again restrict the spin speed.
It sounds to me the machine is acting as designed. You could try positioning the items differently as you load them, and hope they dont end up "all over one side".

from the description you are giving, i would guess that: 1. the "coin-catcher" ahead of the pump is plugged. 2. the tub is overloaded. 3. the loads are heavy, bulky [ blankets, jeans, towels]. when a load is too big or it is all very absorbent materials, the machine tries to balance the load before it goes into a final spin, it will not spin on high if it cannot balance - remember, ten towels or pairs of jeans soaked with water is darned heavy - mix the loads i'm familiar with this machine because i have one, i repair washers and dryers as part of my job, in my opinion, the duet is the best and most reliable washer available

Let's start with the detergent and the water temperature. If they are the same as what you use at home,
then I have to assume the machine may be overloaded. Back off on the load by about 1/3 and see what happens. In the worst case scenario, you could let the jeans soak in the detergent/water mix over-night

theary is 4 pairs of jeans 4bath towels without any small items

Just run the load. You can always re-wash.



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the ending up with the tub leaning to the right is caused by the tub stopping abruptly at the end of the spin cycle. it is normal

syrny,

Not sure what you did, exactly. First, does the machine shake when spun empty...and then with water only? If so, you have probably failed to tighten something or misaligned something. Go over your work.

No shakes? Rearrange your load. You may have a pair of heavy wet jeans which is throwing the whole thing out of kilter. It only takes about a half pound of sodden clothing to do this.