Question about BenQ FP757 Monitor

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Color display issues with BenQ FP757 monitor

I had a white blank screen issue and sent my BenQ FP757 monitor in for service. It came back after a few days with a little problem. I just cant seem to get the standard combination of blue,red and green to set my monitor display to normal. Its either too red, or green or blue. I have tried using the sRGB option and also tried setting the R, G and B components to 50,50,50 too (as is on a colleagues monitor)but still cant get the optimum setup. Any suggestions?

Posted by clear26 on

  • Anonymous Mar 29, 2014

    I have BenQ GL2030 - LED monitor - 20" - 1600 x 900 - - GL2030. Installed new version of windows XP. Display setting doesn't have 1600 x 900 option .....what to do?

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1 Answer

Samir Shah

Samir Shah

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Go to menu and try Recall all.
Also possible that panel is defective.
Samir

Posted on Mar 05, 2008

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1 Answer

Monitor blue light comes on, the picture is on for a brief second but screen goes black, how do I fix this problem please.
I have had this problem before and had to contact the manufacturer. I was able to send them back and the manufacturer sent me a replacement. If your monitor is under warranty it should not cost you anything.

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You need to open it up and inspect the PCB for bad solder connection or over heated components. BenQ made monitors for Dell, so look at some pictures of failed Dell monitors here to get some ideas what could have gone wrong with your monitors, post back what you see so we can guide you further: http://s807.photobucket.com/home/budm/allalbums

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I commend your courage in taking your monitor apart. I hope it was out of warranty when you did it; because it is out of warranty now.

I have no idea where to find the info you are looking for. Monitors are cheap now, though.

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That Seems to be a panel problem.Benq provides 3 year warranty,Try contacting local BenQ service centre in your country.

Samir

Aug 11, 2008 | BenQ FP71E 17" LCD Monitor

2 Answers

No signal and no picture, is it dead?
iS A LCD FLAT SCREEN EASY TO FIX. THE LIGHT FOR THE START BUTTOM LIGHTS AND THEN THE SCREEN IS BLACK

May 13, 2008 | BenQ FP757-12 17" Flat Panel LCD Monitor

1 Answer

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When you first switch on Does it show Benq?If not the inverter circuit has failed.If you are technically able you can try resoldering transistors on inverter board.If your display is black all of the time transistors could have failed as also related fuse etc.
And yes please check with BenQ Normally these have a 3 year warranty.

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1 Answer

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If it is still under warranty from Benq (3yrs), call them for a return. I have one (FP731) and did the same thing. There is an IC within the monitor that is bad. Pretty soon there will be nothing on the screen.

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1 Answer

Screen displays fine for a second, then goes blank
Dor, BenQ has a 3yr warranty on their monitors. I would contact their tech support and receive an RMA to return it for repair. It will cost you shipping out there but they will ship it back. I has a BenQ FP731 myself and it blew a capacitor inside that allowed the screen to stay on. Fixed it and had it back in 5-7 days. Good luck.

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