Motorola Mobility E815 Logo
Posted on Oct 01, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Unable to charge

My phone is 3 months old and I've never had any problem with it but tonight when I went to charge it a message came on the screen which said "unable to charge". The battery bar level is on the 1st bar and the phone beeps that the battery is low. Help!

  • 2 more comments 
  • Anonymous Nov 08, 2007

    I too have a similar problem and fear the contacts may have been pushed in.

    I would GREATLY appreciate a HOW-TO on taking apart this phone if you know of a way.

  • Anonymous Nov 16, 2007

    Yep, female connectors on the phone side look dirty, and the male side on the charger connector look uneven, as if one they've recessed into their mount. Only 1 out of 10 times does the phone charge, and never completely. I doubt that it's a battery problem cause it's ony 1.2 years old. Not happy.

  • Kendziora Dec 04, 2007

    Had the same problem. I ended up cutting the head off the charger and connecting hook clips to the charger wires (radio shack $3.00). The positive pin on the battery is on the far right when looking at the battery pins up, and the negative is far left.

  • gary1206 Jun 03, 2008

    Motoman63 is right! I had the same problem, searched it on this site and got the soft toothbrush out. It seems to have solved the problem for now. Called Alltel and they're sending me a free replacement.

    Don't know why they couldn't fix this at the store. Lesson learned: make sure you have your contact info stored somewhere for later and easy transfer.

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 2 Answers
  • Posted on Nov 06, 2007
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Nov 06, 2007
Answers
2
Questions
0
Helped
257
Points
2

This is a very common problem on the 815. One thing you try is to carefully clean the charging contacts with a soft tooth brush. This will often solve the problem. Many times I have seem the contacts recess themselves in the connector. This may be caused by a poor or dirty connection, causing it to heat up and melt the plastic. The constant pressure pushes the contacts in causing the shorter center pin on the male connector not to make contact. In this case you might as well look for another phone. The connector takes very specialized tools to replace. These contacts are the "weak link" inthe e815 and cause many problems.

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

  • Expert 89 Answers
  • Posted on Oct 02, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Aug 28, 2007
Answers
89
Questions
0
Helped
30204
Points
114

There could be many thing involved you battery has end up or you have some virus in your mobile phone

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I just got my phone a couple of days ago and tonight it got stuck on a black screen when I went to check a message. it had been working all day until now. What can I do to get it working again?

phone batteries have a limited user time before they are flat try charging it for a couple of hours then if the screen is still black take it to a repair shop.
Jun 22, 2015 • Cell Phones
0helpful
1answer

I'm having issues with my new HP Pavillion g7. Very slow to get started, gets stuck when opening/starting programs, takes 6-7 mins before I can attempt to get online via wifi. Tonight when I turned it...

hey try repairing your windows with your operating system CD once...or you may have to reformat it..then it will be like new..first backup all the data in C Drive.(OS drive)

hope this helps
0helpful
1answer

Battery dead, unable to charge

search craigslist, people all over the place will replace your battery for about $40
0helpful
2answers

Unable to charge my motorola ic502 message is unable to charge. this is second phone in 3 months with same message HELP !!

First take the battery out for a second. then put it back in and put the charger in the hole on the phone. Hold the start button and it should say phone charging. Glad I could Help!
0helpful
1answer

Activatoin screen

No sidekick data plan will cause that screen to show up every time you start. To bypass, press menu + L buttons at the same time
0helpful
2answers

'Unable to Charge'?

COULD BE THE PHONE BUT MOST LIKELY ITS THE CHARGER, IF ITS AFTERMARKET GET RID OF IT AND BUY OEM, TRY AND TEST IT OUT WOULD A FREINDS MOTOROLA CHARGER SINCE THEY'RE MOSTLY THE SAME CHARGERS AND SEE IF YOU STILL GET THE MESSAGE.
0helpful
1answer

Motorola razr v3 won't charge

have you tried measuring the output voltage on the charger?? if not... use a multimeter to check if there is a voltage coming out on the charger.. if there is... you doomed.... the charging module (charging IC) on your phone is fckd..
Not finding what you are looking for?

225 views

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Cell Phones Experts

AFIFUL HAQUE MUFTI...
AFIFUL HAQUE MUFTI...

Level 1 Expert

25 Answers

vince

Level 3 Expert

2530 Answers

john h

Level 3 Expert

29494 Answers

Are you a Motorola Mobility Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...