Question about HP DC3000 (Q2114AR) DVD+RW Burner
When it gets to 6% is automatically shuts down and shuts down the whole computer. I'm able to burn CDs but not DVDs I upgraded the system but still have the problem.
Tips for a great answer:
Click the "Start" icon on the Windows Vista home screen. Select "eMachines," then click "eMachines Recovery Management." The eMachines Recovery Management program opens.
Click "Create Factory Default Disc." The program will tell you how many discs you will need. Make sure the correct optical drive is selected, then insert a blank disc into that drive. Click "Start" to begin the burning process.
Remove the disc when it is finished burning and label it "Recovery CD 1." Insert the next the next blank disc if one is required. Click "OK" to begin burning the next disc. Repeat this step until all of the discs have been created and labeled. Close the eMachines Recovery Management program, insert the system CD that came with the laptop and restart the laptop.
Press "F12" repeatedly when the eMachines logo is displayed on the screen to be redirected to the Boot menu. Select the optical drive, then press "Enter."
Insert Recovery CD 1 when you are prompted to insert the recovery disc. The eMachines Recovery Management program will open.
Click the "Restore" tab in the list on the left side of the eMachines Recovery Management program window, then select "Completely Restore System to Factory Defaults." The computer automatically restarts and the recovery process begins. Insert any additional recovery discs as requested. The computer will reboot automatically when the laptop has been recovered to its original factory default settings, and you will be taken to the Windows Setup screen.
Set up Windows Vista with your own personal settings.
If you have Studio version 12, download the latest version here.
If you have Studio version 11, download the latest version here.
Note: Studio 11 patches will only patch a previous install of Studio 11.
If you have an older version of Studio (Studio 9, 10, or 11 etc), it is advised for you to update to the current Studio software. The current version is Studio 12. Click Here to go to the Studio 12 Upgrade page.
How to download and install a patch:
• BLANK MEDIA IN THE DRIVE: Make sure that there is a blank, write-once media or rewriteable media in the DVD burner.
• TYPE OF DVD: Make sure that your DVD burner supports the media you use. As for any problem with burning a DVD, we recommend customer use rewriteable media to reduce the number of wasted DVDs when they have to troubleshoot a failure while burning DVDs. In this case, if you have only used rewriteable media, (RW) we would also recommend trying to use a write once (-/+ R) DVD and erasing the RW media.
• BRAND OF DVD: Pinnacle recommends using a name brand of DVD, i.e. Sony, Apple, Memorex, etc. Also we recommend trying a DVD from a different manufacturer to see if the problem is related to the brand of DVD that is being used.
NOTE: Check with the following site to find information on the media being used.
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