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Anonymous
Anonymous Posted on Sep 30, 2007
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Linkys router WRT54GS not routing

I've had my linkys wireless router WRT54GS for about 6 months. It just stop working. I replaced it with my old linky wired router and it works fine, so I know I've hooked it up correctly. Unfortunately, I don't have the receipt. I bought it at "Best Buy". Can't figure out what's wrong; I've tried recycling the power by unpluging the unit; I've also tried holding the reset button for up to one minute; no luck. Any ideas?

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  • Anonymous Feb 07, 2009

    Same thing happened to me. 6 months and then bam, it stopped routing.

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Anonymous

Zerabelle P. (10124): If you don't have the receipt anymore, please call our RMA department at 1-800-546-5797 for more information on your RMA (Return Merchandise Authorization) application.

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  • Master 6,966 Answers
  • Posted on Oct 01, 2007
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Joined: Apr 06, 2007
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Hi, Apparently your WRT54GS is defective. This can be brought about by a power surge or near lightning strike. If after unplugging and/or the hard reset (multiple times) it will not function as before, chances are that it is really dead. And since you have lost your receipt, you will have no supporting documents to request for a replacement. Unfortunately there are no other reasonable option for you but to junk the unit. You are still lucky in a way, normally when routers go bad because of a power surge or near lightning strike, LAN devices attached to it also gets fried. Hope this be of some help/idea. Post back how things are or should you need additional information. Good luck and kind regards.

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