Janome Memory Craft 9500 Computerized Sewing Machine Logo
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Denise Kent Posted on Oct 28, 2013
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While sewing my machine stopped and read to check for bent needle, cloth too thick, or something stuck in the machine...no bent needle, cloth not too thick nor stuck in bobbin plate, my take up lever will not move. help please

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Hassy

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  • Posted on Apr 20, 2014
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  • Expert 89 Answers
  • Posted on Oct 31, 2013
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Put in new needle, turn off the machine and wait at least 3 mins so it will reset itself, and try it again.

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3 Related Answers

coesew

  • 1 Answer
  • Posted on Jun 05, 2008

SOURCE: Janome Memory Craft 9500 Troubleshooting

The solution that I found last night was the thread tension. I have never touched the dial, only had it set on 'auto." When I started playing with it, I realized the top thread should be really easy to pull through the machine and it wasn't. I started turning the dial (to 3 or 4) and the thread slid through the machine perfectly. No more birds nest! I really thought it was bobbin initially because of the horrible sound it was making.

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Anonymous

  • 208 Answers
  • Posted on Jan 16, 2010

SOURCE: needle not picking up bottom thread

Remove the needle plate and the bobbin case.

Ensure that the needle is inserted all the way up into the needle clamp.

Set the machine for straight stitch, center needle position.

Slowly turn the handwheel in the normal sewing direction and observe the following hook timing setting:

When the needle reaches it's lowest point and travels up 3.5mm, the point of the hook should be directly behind the needle, or at least within 1 or 2mm.

Another view is as the hook passes the needle, it should pass the needle slightly above the eye of the needle.

If the timing looks good, use some alcohol on a bit of cloth to clean the hook, careful around the tip of the hook as it is very sharp.

If the hook timing is off, you will need to take it to a knowledgeable service person as there are several possible solutions and several other related adjustments which will need to be made.

Anonymous

  • 1 Answer
  • Posted on Apr 21, 2010

SOURCE: I just bought a janome mini sewing machine. I

First, in order to get the bobbin thread up, you have to turn the wheel backward, not forward. If you try this, and it is not the problem, keep going.

Next you need to check the needle. There is a screw on the right side of the needle carriage right underneath the underside of the top...unscrew this and the needle should come right out. The flat side of the needle shank should go towards the back of the machine. If it isn't, switch it so that it is and try again.

If this doesn't solve your problem, what has happened is that the gears in the machine have gotten out of alignment. There is an easy fix:

Take off the plate that covers the bobbin chase...there are two screws one on each side. Remove these...you need a stub screwdriver, because regular ones will not fit under there.

Remove the bobbin carriage and the bobbin, making careful note of how they fit back in. Take a picture before disassembling it so you have a reference.

The part that carries the thread around the bobbin is still in the machine. Turn the wheel and you will see it rotate. What has happened is that the needle is not going down in the machine at the right point because someone kept sewing after it jammed and one gear kept going while the other one didn't and now it is out of alignment. These machines have plastic gears and the can slip past each other if you aren't careful not to stop immediately when they jam.

To fix it, you are going to have to do some trial and error. Grab the rotating part of the bobbin chase and hold it firmly. Rotate the wheel forward until you hear it click once. Then rotate the wheel backward again and see if it grabs the top thread. If it doesn't, repeat holding the bobbin chase and turning the wheel forward until it does.

Once you have the gears basically aligned, you will need to reassemble everything. Put the face plate back on and put at least one of the screws in all the way. The face plate holds the bobbin chase in correctly and if you don't fasten it it will not work correctly.

Now try sewing. If it starts to jam, stop immediately, cut the threads and look at the back. If it's a loopy mess, you are going to have to dissamble as before and again grasp the bobbin chase and turn the wheel forward one more click, then reassemble and try again. Eventually, you will find exactly the right alignment and the machine will sew perfectly.

I just had to make this fix on my own machine...I didn't want to take it in for repair because the bench fee alone would cost as much as the machine did!

There are some great video's on YouTube for help with threading the machine...look for StampTV and you should find them. Good luck!

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My janome me 10000 keeps giving me a warning message that says is fabric to thick is needle bent is something stuck in machine. I just had a new circuit board put in. Why is this doing this

That is the wierdest error message I've ever seen on a sewing machine. Did you try a brand new needle? Are you sewing thick fabric (does the message appear when sewing light-weight fabric? Remove the bobbin case from the machine and check for thread wrapped somewhere. If you are not able to find an answer on your own, then it's probably best to take it for service.

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I would replace the needle anyway. It's hard to tell if one is bent or not.

Remove your feed dog/needle plate and the bobbin cover. Take out your bobbin and bobbin carrier.

Get out a magnifying glass and really examine. Look for thread ends in between moving parts.

Also check the thread pathways. Especially where the take up lever is hidden. I've heard of some ladies finding threads snarled up in that area which caused problems like this.

Good luck. If all else fails take it in for repair.
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Skip stitches

some machine are not made to sew thick or heavy fabric
Sewing machine skips stitches
needle inserted incorrectly--flat side of the needle faces the shaft
round needle--groove of needle faces away from the shaft
Raise the needle bar to the highest point, then loosen the clamp screw to remove the needle. Place the new needle in the clamp with the flat side of the needle facing the back of the machine.
If round needle--the groove in the needle faces away from the shaft
Push needle all the way up to the stop or as far as it will go.
possible bent needle--lay needle on flat surface & roll needle over, if the needle does not roll good -replace
blunt needle point--needle makes a popping sound when needle penetrates the fabric--replace needle
needle not all the way up in needle holder--loosen needle clamp screw & push the needle up until it stops then tighten screw
incorrect threading--one step missed in sequence of threading can cause machine to skip stitches
wrong needle in machine--check instruction manual--some machines can use a generic needle with no problem--some can't--
size of needle & thread not compatible--
Using the wrong type needle can cause problems,,
A needle to fine for heavy fabric can bend or break when it hit's the fabric
And a too large needle can make puncture holes in the fabric and pull unevenly while stitching
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The needle stopped picking up the bobbin thread. I looked in and saw that there was a lot of lint under the bobbin case and that the part that turns directly underneath the bobbin case was stuck (sor

I suggest to change the needle anyway, the tip of the needle could be
damaged
clean under the needle plate & in the bobbin area for lint & threads
rethread the machine top & bobbin
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Help Me My machine is having major problems

it is possible that the computer part of the sewing machine is going out
when was the last time it was serviced
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