It is best to say where you are so a local expert can reply. Generic reasons for this may be
- your internet link is too slow
- the server at the other end is overloaded
- there is some type of local login required from you
- there is insufficient space on your device to cache large amounts of video data
hello, this sounds more like a cable or satelite problem. hame you tried reseting your cable or sat box? usually when you reset the box it will download the guide again...
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